Hello @sbwcws
Thank you for contacting the support.
Can you please share a sample URL and the query so we can assist you better?
Looking forward to helping you.
Thread Starter
Sean
(@sbwcws)
Do you have a support email – I can just respond to you there.
Hello @sbwcws
You can find that information on our website.
But, please stay advised that WordPress does not recommend sharing private details personally.
You can edit your first post and include the link of your website so it shows only to the logged in users.
Looking forward to helping you. Thank you.
Thread Starter
Sean
(@sbwcws)
I dont see any support ticket system ?? Only Public Forum.
Hello @sbwcws
You can use the contact form on our website.
Also, on the support forums on our website, we have a sensitive data information box, which shows up only to the admins and the moderators of the website.
Thank you.
Thread Starter
Sean
(@sbwcws)
Just sent a support email – Please check
Hello,
It seems like this was a theme’s issue.
Please feel free to contact us again in case you need any further assistance.
We are here to help.
Thank you.