Hello @wynot ,
Thanks for reaching out, and please accept our apologies for the issue you encountered.
The scan error might happen because of insufficient server resources, big or corrupted files/directories, or a conflict with another plugin/theme.
However, to ensure that we have a clear understanding of the issue, kindly take a screenshot of the error, upload it to an uploading platform like Google Drive or WeTransfer, and provide me with the screenshot link to check it.
I’m looking forward to hearing back from you.
Thanks!
Hi @wynot ,
Are you able to provide me with a screenshot of the error?
Kindly upload it to an uploading platform like Google Drive or WeTransfer, and provide me with the screenshot link to check it.
I’m looking forward to hearing back from you.
Thanks!
Thread Starter
wynot
(@wynot)
Hello, Thanks for your quick response!
I just ran another backup and it worked perfectly? So I don’t know what the issue was before?
We can close this and if it happens again I’ll come back here.
Thank YOU!
Hi @wynot ,
I’m happy that it worked, and thanks for letting me know. I hope you continue using Duplicator smoothly.
I will mark this topic as resolved. If you have any questions or seek help, please let us know, and we will do our best to help you.
Best regards,
Mohammed.
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This reply was modified 1 month, 3 weeks ago by
mohammedeisa.
