Retrieving ratings takes a long time. Is this normal?

wordmax
(@wordmax)

1 year, 1 month ago
I’m not sure if it has something to do with a recent version update but now the website shows Amazon items title and description price pretty quickly but for some reason the ratings are taking 5 to 10 seconds to load sometimes they show and sometimes they don’t. Wondering if anybody else is having this experience? Please advise on solution. Thanks!

PS items were added to the wordpress page using the short code method which is basic example given on plug in home page.
- This topic was modified 1 year, 1 month ago by wordmax.

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Author miunosoft
(@miunosoft)

1 year, 1 month ago

Hi,

Since the end of SiteStipe, it has become normal that rating information is missing. It is rather lucky to see ratings as PA-API does not provide those information for many products.

Sorry for the inconvenience.
Thread Starter wordmax
(@wordmax)

1 year, 1 month ago
No problem. I understand. Too bad, I guess Amazon is so fat & happy now having grown to their current size they no longer care about making it easy for the people (affiliates) who helped them become successful. ☹️

Now the site no longer shows any ratings info and instead there is just text showing in each item that says “Now retrieving the rating.” and it does not go away.

Is there a setting or another workaround where we can tell the plugin not to check for ratings data? Maybe I’ll try to hide it with CSS no display…

This CSS hides the text “Now retrieving the rating.”….
```
.context-formatted_rating {
	display:none;
}
```
Thanks
- This reply was modified 1 year, 1 month ago by wordmax.
Thread Starter wordmax
(@wordmax)

1 year, 1 month ago
Is this the correct way to remove the rating (data request) from the list template? We just delete the %rating% from the following default product display code in the list template?

WP admin dashboard > Auto Amazon Links > Default (tab) > Default unit options > template name (List) > item format > remove %rating% from the code…
```
<div class="amazon-auto-links-product">
    <div class="amazon-auto-links-product-image" style="">
        %image%
    </div>
    <div class="amazon-auto-links-product-body">
        %title%
        %rating% %prime% %discount% %price% <span style="font-size:12px; color:#2492c1;"><em></span>
        %description%
    </div><hr style="border:2px solid #eee;">
</div>
```
Plugin Author miunosoft
(@miunosoft)

1 year, 1 month ago

Yes. That’s the proper way to remove ratings. Also, if you are using units, don’t forget to change the same Item Format option which you can find on the unit editing page (Dashboard -> Auto Amazon Links -> Manage Units -> (your desired unit) -> Edit).

Viewing 4 replies - 1 through 4 (of 4 total)

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