Restore | WordPress.org

Resolved datto510
(@datto510)

1 year, 2 months ago

Hello, when trying to restore database gets stuck
Extracting Archive please be patient …
0%

Viewing 1 replies (of 1 total)

Plugin Support WPM Support
(@saranshwpm)

1 year, 2 months ago

Hi,

Thank you for reaching out.

Please make sure you are using the correct backup ZIP file, example format – https://prnt.sc/WXnRTb1criF-. Sometimes you upload the wrong file, but the correct one is inside the ZIP you have.

If that does not help, please provide the information from the BackWPUp -> Settings -> Information tab after hiding confidential inforation like website URL.

Best Regards,

Viewing 1 replies (of 1 total)

The topic ‘Restore’ is closed to new replies.

2 replies
2 participants
Last reply from: WPM Support
Last activity: 1 year, 2 months ago
Status: resolved