Hi,
Thank you for using our plugin.
Our plugin has already made compatible with WooCommerce report, it is available in the premium version only.
We also mark to make compatible with WooCommerce Admin in the future update, please kindly wait.
Best regards.
Hi,
Thanks thats good to know. However the currency conversion in reporting is a bit off. For example, I have 1 purchase that is 252,000krw and when changing currency in order it changes to $210 USD. In the reports it showing $185 USD.
Not sure why the discrepancy?
Thanks,
Hi,
Currently, the free version of this plugin has not made compatible with WooCommerce report yet. So no matter currency you pay on the checkout page, the value will be cumulated in the default currency, it will not be an exact value.
Best regards
Hi,
That’s interesting because I do have the premium plugin, so you’re saying it should be working but its not.
How do I get this to read as the exact value calculation.
Thanks,
Hi,
Thank you for your purchase.
Please activate our plugin, go to WooCommerce/ Report, you can see the option to calculate the sale value in multi currency https://prnt.sc/szw0i4
If you need any help with technical issues, please create a ticket on our support forum, our technician will help you check.
Best regards.
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This reply was modified 5 years, 8 months ago by
mivtt.
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This reply was modified 5 years, 8 months ago by mivtt.
Hi,
Please update the latest version 2.1.9.3 of this plugin. I supposed your current version is out of date.
Best regards.
Hi,
If you have bought the plugin, you can create a topic on our support forum, we will help you check this problem.
Best regards.
My support has ended I figured this is an issue that should be working properly regardless of support status.
Hi,
Please contact us at [email protected]
Best regards.
