I don’t want to step on Network Solutions toes, however not the best company to host WordPress specifically. Your website and database might be slow because of the resources and configuration of the server they are using for shared hosting that you are on.
That said, one way you can try and fix your database is through the use of PHPMyAdmin. You can also use the WordPress fix option by adding define(‘WP_ALLOW_REPAIR’, true); into wp-content.php and visiting the urls.
If backups areade each night, I would probably firstly request the backup, then check and compare the files a little between what’s on your love website and what’s in the backup zip file, if they provide you with zip file of your backup. Otherwise, it’s all in their hands. Best solution would be to sign up with VaultPress for the month, do a backup, do word it, then proceed with the fixes and try fixes.
Hi Artur!
Thank you so much for this information! With the define(‘WP_ALLOW_REPAIR’, true) do I run the risk of loosing data?
I think a “deleted” plugin corrupted the database ( also hindering performance speed) and it no longer displays in the database but does display in the Admin Panel and a folder For it exists in the FTP File. Trying to delete it via FTP crashes the website while trying to deactivate from the Admin Panel causes me to loose pages. I created a seperate forum question: https://wordpress.org/support/topic/deleted-plugins-still-display-in-wordpress-admin-panel-and-ftp-files?replies=1
Thank you again for this information! I really appreciate it! Cheers!
May I ask which Plugin is it in question that crashes your website?
Hi Artur,
I have narrowed it down to Updraft Plus, CP Multi Calendar View, and Super Cache. When I look in the FTP files, the permissions and ownership are overlapping. Instead of seeing a space between them they look like they are laid on top of each other. I thought about resetting file permissions, but I am nervous that would break the site because these are “deleted” files.
Trying to delete them from the Plugin folder breaks the website and deactivating them from the Admin Panel gives me the white screen of death.:(
Thank you so much for your time, help, and insight!!!! I am very appreciative of it!
Hi there,
Sorry for the late reply. Try using your FTP and if I’m correct, under the directory /wp-content/ you will see a directory something like cache .. so /wp-content/cache or similar.
Download everything, the entire cache directory to your computer, for safe keep. Then delete it from your FTP site. Then try to delete Super Cache. Sometimes, a cache plugin, gives white screens or makes things go nuts, because cache is still trying to load but the plugin that created it is gone.
I’m 99% positive Super cache might be causing few issues here. All I can say is without access on my end, you have to do a try and error, report back here with your findings and if the above worked or not. 🙂
Let me know.
Thank you! Cheers.
Hi Artur!!!
Thank you soooooo much!!! I bet this is part of the problem!!! Thank you so much for your help!!! Words can not express my gratitude to you for taking the time to help!!!!! This makes total sense to me! I am sooooooo appreciative of your help!!!!
Hi @ncaawa1,
Not a problem at all. I take it that did the job and worked for you? 🙂
Cheers!
Hi Artur!!!
Sorry for the delay!! I was not able to try the fix yet due to high traffic on the website for an upcoming event. I will try it as soon as it is over! I am pretty sure it is supercache related too. I am just a little apprehensive to change anything under the curtains while the event is being promoted in case it breaks the site! I will let you know ASAP!!! I greatly appreciate your time, help, and responses!!!!!
