Remove product-category causing 404 error

  • Resolved aknightwhosaysni

    (@aknightwhosaysni)


    4 months, 3 weeks ago

    Hi,
    I was searching regarding my problem but the solutions I found did not help. I thought I ask others in this new topic who is more experienced.
    So even though I know that removing /product-category/ from the URL is not recommended I still would like to go ahead with it. I found various solutions to achieve this and although all worked fine (“product-category” has been removed from the URL) both solutions resulted in getting 404 errors.

    Firtsly I changed “produt-category” in permalinks settings to a simple (.) dot. It worked but again 404 error.
    Then I modified the functions.php and that worked too but those pages still throw 404 error.
    I use Porto theme but I don’t think it is theme related issue and yes I resaved the permalink settings twice or more to flush the urls. No matter how many times I resave permalink settings brings no change. I get 404 errors. What did I miss and what could possibly solve this thing?

    Cheers

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    4 months, 2 weeks ago

    Hello aknightwhosaysni,

    Thank you for contacting WooCommerce support.

    I understand you’re experiencing 404 errors after removing “/product-category/” from the URL, despite trying various solutions.

    Could you share a screenshot of your Permalinks configuration?
    This will help me understand the setup and provide more accurate assistance.

    Once I have more information, I will be in a better position to assist you further. 🙂

    Best regards.

    Thread Starter aknightwhosaysni

    (@aknightwhosaysni)

    4 months, 2 weeks ago

    Please find it attached.

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    4 months, 2 weeks ago

    Hello aknightwhosaysni,

    Thank you for your reply.

    I understand that you changed “produt-category” in permalinks settings to a dot but that did not work. This could be because this method does not work for categories with existing products.

    I found this blog article that shows how to do it if there are existing products.
    Please note that this is a 3rd party blog and I suggest making the site back up before making any changes.

    An easier solution would be to use Custom Permalinks for WooCommerce extension. Using this plugin you can easily change the Product category base.

    Please don’t hesitate to contact us again if you have more questions or concerns. We are here to help 🙂

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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