@jakours2 Thanks for reaching out. One of our team attempting to duplicate this on a test site, but at first glance didn’t get the same results with the information you provided. So if you can please provide some additional information so we can look further, that will help us troubleshoot.
If you can copy and paste the information in Charitable’s Tools->System Info into pastebin.com and share with us that link.
In addition any screenshots of (1) The campaign general settings (where the date is located). (2) WordPress General Settings (primarily the site language, date/time formats, and timezone).
It’s the hopes with this information we can better match your install and see if we can confirm the issue. Thanks!
May i contact you directly? I can send you admin access.
@jakours2 Thanks for the information.
We believe we were able to reproduce the issue and a possible fix went out with v1.8.4.2 earlier today. I would upgrade to the latest version, clear browser cache, and re-update the settings in the campaign (and also create a new campaign). We did confirm this resolve with the settings that you provided (the issue did have to do with language).
Hopefully this helps. Thanks!
Hey!
Thanks, it’s solved.
I would like to have the Anonymous Donations option. Is it possible to purchase it separately (alone)?
@jakours2 Excellent to hear. I’m closing this thread, but if it reappears please feel free to reach back. Charitable doesn’t offer addons separately and if you want to ask further questions about any of the paid products please feel free to our team on the contact page. Thanks!
Thanks a lot! We are aligned with your professional product.
