Hi @mifbody,
What version of the Ultimate member you have installed on your site?
It looks like you have a conflict with your theme or other plugins, can you please do a quick conflict test so we can rule out any conflicts and see if this issue goes away. Here is the doc on how to do a conflict test if you are not sure how to do it.
Regards.
Hi – I’m on the latest version 25, database updated. I’ve deactivated all plugins and tried again (we’re on the stock Twenty Fourteen theme) but it’s still not working. What I did realize, though, is that it IS adding the users in to the database, it’s just refreshing the registration page afterward and it’s not sending the e-mail that new users registered on the page.
Yeah, I’m having the same problem; We have a pretty complicated theme installed, so I’m still ruling out theme/plugin conflicts.
Same here and without a fix UM is useless! But if I start over with different program, I could lose the 500 current subscribers. So frustrating. This is not a plugin conflict. The only change is turning on ssl. I’m at my wits end. U m has worst support I’ve ever seen.