Recipients Missing Error

  • Resolved YWYAY

    (@ywyway)


    1 year, 2 months ago

    Despite setting up the notification email, when I want a poll to send me notifications it gives me an error of “Recipients Missing”

    Please assist.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author YOP

    (@yourownprogrammer)

    1 year, 2 months ago

    Hello

    Can you let us know where did you setup the notification email?

    Is it under YOP Poll -> Settings -> Notifications?

    Thread Starter YWYAY

    (@ywyway)

    1 year, 2 months ago

    Yes, this is what I did.

    Plugin Author YOP

    (@yourownprogrammer)

    1 year, 2 months ago

    Thank you for sending over the screenshot.

    Are you running version 6.5.36?

    I ran some tests on my end but I couldn’t replicate the issue.

    Also, please note that email notifications needs to be enabled on the poll as well.

    You can enable this option when editing your poll by setting “Send Email notifications” to “Yes” on Options -> Poll page.

    • This reply was modified 1 year, 2 months ago by YOP.
    Thread Starter YWYAY

    (@ywyway)

    1 year, 2 months ago

    Yes I am using the latest version. I have added the emails in the recipients field and then when I tell the poll to send submissions & I click update, I get the error that no recipients added.

    Plugin Author YOP

    (@yourownprogrammer)

    1 year, 2 months ago

    Can you please contact us on our website?

    We need more data to troubleshoot this.

    Thank you.

    Thread Starter YWYAY

    (@ywyway)

    1 year, 2 months ago

    And how do I initaite contact with you?

    Plugin Author YOP

    (@yourownprogrammer)

    1 year, 2 months ago

    You can contact us here

    https://yop-poll.com/contact/

    Thread Starter YWYAY

    (@ywyway)

    1 year, 2 months ago

    Contact form sent.

Viewing 8 replies - 1 through 8 (of 8 total)

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