Recaptcha not working – stuck | WordPress.org

Manu
(@manuxx34)

11 months, 3 weeks ago
Hi, we just got the premium version (this happens on the free version too) and for some reason when the recaptcha image appears on the editor there is no way to click.

We just have the captcha image there stuck and there is no way to remove it since it does not respond to any clic.

It doesn’t work on Google Chrome neither on Firefox and we can’t manage or edit the button at all.
- This topic was modified 11 months, 3 weeks ago by Manu.

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Plugin Support aaronrsupport
(@aaronrsupport)

11 months, 3 weeks ago

Hello,

Thanks for reaching out! Please submit a ticket at https://community.buttonizer.pro/tickets, that way you can share a screenshot of the issue. Your IP address included in the ticket would be helpful as well, and it is private within a ticket submission (don’t post your address here of course). Cloudflare may be flagging your IP and forcing to verify via recaptcha. Recaptcha isn’t something we do ourselves at least, so we think it must be Cloudflare.

Hope to talk to you soon via ticket. Cheers!

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1 reply
2 participants
Last reply from: aaronrsupport
Last activity: 11 months, 3 weeks ago
Status: not resolved