Rating not working (stars disabled, not clickable)

  • Resolved richacinas

    (@richacinas)


    1 month, 2 weeks ago

    I see that FeedbackWP is is not loading any script (doesn’t look like it), and when I click on any star in order to give a rating, nothing happens.

    There is no request being made or anything happening.

    It looks like it has just been loaded the visual part of it, not any script or code that makes it work.


    What could be happening here?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Collins Agbonghama

    (@collizo4sky)

    1 month, 2 weeks ago

    Deactivate all plugins on your website, leaving only our plugin active. Then reactivate them one by one to identify the plugin that is breaking the rating widget.

    Thread Starter richacinas

    (@richacinas)

    1 month, 2 weeks ago

    I deactivated all plugins except FeedbackWP. I cleared cache after deactivating the plugins, both from Cloudflare and nginx-fastcgi.

    The situation is exactly the same.. any other suggestion?


    Thanks

    Thread Starter richacinas

    (@richacinas)

    1 month, 2 weeks ago

    Ok, I’ve got some news.

    I changed the theme, and it worked.. So, there is something in there that is causing this plugin not to work

Viewing 3 replies - 1 through 3 (of 3 total)

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