Plugin Author
Yani
(@yaniiliev)
Hi Michal,
I hope you are well.
The answer is in the error message. “Your file exceeds the upload limit set by your host web server“. Setting the correct PHP configuration does not guarantee you that the web hosting is going to respect that. There are master values that the web hosting sets and it is often not possible to increase beyond these. Best thing to do here is to reach to your hosting provider and ask if they can increase your upload size.
There are many hosting providers that support 2GB uploads out of the box. On smaller plans, you can expect anything from 20MB up to 256M.
If the default value that you saw was particularly low then it probably won’t be able to change the host configuration. In those cases, you can use our Pro version or change the hosting provider.
I am having the same issue and had a support call with InMotion Hosting last evening.
The InMotion tech confirmed that my settings were accepted by the cPanel MultiPHP INI Editor at the server level.
See the following image from InMotion tech: https://drive.google.com/file/d/1Q0okaGDe1oFE-9coznrY8DqAH_BpTF2L/view
Also see the following from the WordPress Dashboard:
Site Health: https://drive.google.com/file/d/1MgrdiUAQ3bZex977ptuTssZ61t1RHZNd/view
AEO Migration import message status (indicates limit it 2 GB which is correct): https://drive.google.com/file/d/1-Oxih6ASKxVuGFphaSe8HnngXPVlStWL/view
AEO Migration import error: https://drive.google.com/file/d/1VzSBwRBsz99yg-jsCS9G2z80_NdG-yVo/view
How do we get this fixed? InMotion tech has personally offered to import file if I ftp to the server. This is great but it would be better if the plugin worked.
I can confirm that this is broken. Current working on a migration of an existing site to a new VM that is hosted on my own platform, so there are no host-imposed limits. I’ve increased my allowed upload size and I’ve confirmed the running environment is seeing the correct config using the phpinfo() WP plugin on the new server. I’m still getting ‘Your host restricts uploads to 8 MB.’
Exactly as @csasser says – the plugin knows and finds the configuration, says the limit, yet the upload will not work. Of course there is no code or htaccess setting that overrides the configuration (blank WordPress for testing) + the backup is uploaded via FTP.
We are also running WordPress installation (many of them) on our own hosting platform, which is fully configured with the help of our Hosting Administrators. Web hosting for sure respects the correctly set up PHP configuration which we proved with other tests.
For me, the problem is also far from being “Resolved”, as tagged by the plugin author
This is not resolved. After raising the upload limit AND successfully uploading the file it says Import Failed.
This is not working as designed.
Import failed
Your file exceeds the upload limit set by your host web server.
Our Unlimited Extension bypasses this!
If you prefer a manual fix, follow our step-by-step guide on raising your upload limit.
I finally solved the problem at Inmotion just by using the builtin Softaculous WordPress Management tool within cPanel which was perfect for creating a clone to install as a staging site.
-
This reply was modified 2 months, 3 weeks ago by
csasser. Reason: miss spelled word ;-)
@csasser So you basically used some other solution, that was actually working and probably didn’t force you to buy a premium version, that makes the free one work as intended?
I’ll also look up other solutions, or I’ll just stick to files / db by my own. It’s a shame that the plugin doesn’t work. We’re using Plesk, I’ll search for something
