Quantity Missing

Resolved drew
(@drewdrewchristophercom)

1 year, 9 months ago

Hello, I’ve created a FB/Instagram feed but the products will not appear as it states quantity_to_sell is missing. Also, sizes are appearing in some of the titles with variations. How can I resolve this, thanks.

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Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Support mansary
(@mansary)

1 year, 9 months ago

Hi @drewdrewchristophercom

The feed is missing the attribute quantity to sell on Facebook. Please, follow this screenshot and add the attribute, Quantity to sell on facebook and use Quantity as the attribute value and regenerate the feed and re-upload it to Facebook.

I hope the above will help you solve the issue.

Best regards,
Thread Starter drew
(@drewdrewchristophercom)

1 year, 9 months ago
Thank you for the quick response. I’m having an issue where the size variation is showing in the title. Is there a solution for this? I’ve tried changing all the variation settings. Also, is it possible to carry over the site’s categories or do you have to use Facebook’s categories? https://www.shop.bestbuddies.org/wp-content/uploads/woo-feed/facebook/xml/shopbestbuddiesfacebookandinstagramfeed.xml
- This reply was modified 1 year, 9 months ago by drew.
Shahed
(@shahedbd71)

1 year, 9 months ago

Hello,

Thanks for reaching us,

By default, the product feed includes variation information such as size, color, or other attribute values in the product title. If you want to exclude the variation data from the title, you should use the parent title instead of the product title. For creating a feed with the Facebook products category, you can try category mapping feature to associate your store categories with the product and send it to same facebook categories: https://webappick.com/docs/ctx-feed/configuration/how-to-map-store-category-with-merchant-category/

Plugin Support mansary
(@mansary)

1 year, 4 months ago

Hi,

We hope you’re having a great experience using CTX Feed. Since we haven’t received any further replies on this topic, we’ll be marking it as resolved for now.

If you have any additional questions or need assistance, feel free to start a new conversation. We’re always here to help!

Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)

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