[products] shortcode

  • Resolved bsastre

    (@bsastre)


    7 years, 12 months ago

    I am using the [products] shortcode to list the products on a page I am working on. The products display fine, but the “add to cart” button does nothings, making the shortcode useless..

    I already deactivated all the plugins, except “cornerstone” and the same…
    I doesn’t seem to be a plugin conflict.

    Any ideas ?

    I prefer to not publish the url of site..
    But there is no much to test there.. No console errors..

Viewing 3 replies - 1 through 3 (of 3 total)
  • Safeer

    (@safeerz)

    7 years, 12 months ago

    Hello,

    Have you checked if it is a theme issue ? how it works when switch to a default theme?

    The issue is something specific to your site, so can;t really suggest anything without taking a look.

    Thanks
    Safeer

    Plugin Support stephjacq a11n

    (@stephjacq)

    Automattic Happiness Engineer

    7 years, 11 months ago

    Hi @bsastre did you have a chance to test with a default theme like Storefront or TwentySeventeen? If that fixed the issue, please consider changing your theme or reach out to the developers for assistance.

    Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    7 years, 11 months ago

    Hi @bsastre,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved.

    Again, doing a theme conflict test would be the first line of troubleshooting. If you would prefer not to do testing on your live site, first make a back up of your site, then create a staging site using this plugin WP Staging (https://wordpress.org/plugins/wp-staging/). This creates a copy of your live site where you can make tests without affecting your live site.

    If you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)

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