• Resolved zosoamy

    (@zosoamy)


    There was an error when sending a confirmation email for your subscription. Please contact the website owner.

    The page I need help with: [log in to see the link]

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  • Plugin Support Dani F. a11n

    (@danielinhou)

    Hi there @zosoamy 👋🏽!

    There was an error when sending a confirmation email for your subscription. Please contact the website owner.

    This error message will be displayed for the users trying to subscribe to your newsletter if the sending method is not working.

    The subscribers will be added to the MailPoet list, however, they won’t receive the confirmation email and will remain as ” Unconfirmed“. You’ll need to resend the confirmation email to these users once the problem is solved.

    If you’re sending with the MailPoet Sending Service, it could be due to having the sending suspended, not approve yet or because you’re trying to use an unauthorized email as the FROM email address

    Cheers!

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