Plugin Author
Xpro
(@xpro)
Hi Alain,
We are unable to see the screenshots via the links you added.
Could you please email us at [email protected]? We’d be more than happy to eradicate the issue you’re facing.
Also, please let us know which version of the plugin you’re currently using.
Hi,
Ok, thanks for your fast reply.
I have sent an e-mail message to your support email address.
I hope you can find the cause of the problem and suggest a solution?
Thanks in advance.
Best regards.
Hi,
I forgot to tell you which versions I use:
Xpro Elementor Addons Version 1.0.9
Xpro Elementor Theme Builder Version 1.0.7
Elementor Version 3.7.4 – Free edition
Wordpress Version 6.0.2
I use the latest versions.
Hi,
I think I have discovered the cause myself… 😊
I had also not mentioned that I had used the Elementor Hello theme.
When I tested it afterwards with for example the Astra theme (free edition) I don’t have that problem anymore with the Horizontal Menu widget. So apparently there are problems with that free and very light Elementor Hello theme.
I read somewhere that this Elementor Hello theme works much faster and better than many other themes, but if it causes other problems, I prefer to continue working with the free Astra theme.
You don’t have to search any longer. Problem solved for me.
Thanks anyway.
Plugin Author
Xpro
(@xpro)
Thank you for your feedback. We’ll definitely use your input to further improve our product.