• Resolved alainmelsens

    (@alainmelsens)


    Hello,
    When setting up the Horizontal Menu Widget in Elementor, the Toggle Button keeps showing up. Also on Desktop view. This is not the intention. I can’t get this to go away. What am I doing wrong?
    See here for a screen copy in Elementor and then also in the Desktop view.
    Horizontal Menu Widget in Elementor
    Desktop view
    Thanks for any hints or tips on how to turn off that button.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Xpro

    (@xpro)

    Hi Alain,

    We are unable to see the screenshots via the links you added.
    Could you please email us at [email protected]? We’d be more than happy to eradicate the issue you’re facing.
    Also, please let us know which version of the plugin you’re currently using.

    Thread Starter alainmelsens

    (@alainmelsens)

    Hi,
    Ok, thanks for your fast reply.
    I have sent an e-mail message to your support email address.
    I hope you can find the cause of the problem and suggest a solution?
    Thanks in advance.
    Best regards.

    Thread Starter alainmelsens

    (@alainmelsens)

    Hi,
    I forgot to tell you which versions I use:
    Xpro Elementor Addons Version 1.0.9
    Xpro Elementor Theme Builder Version 1.0.7
    Elementor Version 3.7.4 – Free edition
    Wordpress Version 6.0.2
    I use the latest versions.

    Thread Starter alainmelsens

    (@alainmelsens)

    Hi,

    I think I have discovered the cause myself… 😊

    I had also not mentioned that I had used the Elementor Hello theme.
    When I tested it afterwards with for example the Astra theme (free edition) I don’t have that problem anymore with the Horizontal Menu widget. So apparently there are problems with that free and very light Elementor Hello theme.

    I read somewhere that this Elementor Hello theme works much faster and better than many other themes, but if it causes other problems, I prefer to continue working with the free Astra theme.
    You don’t have to search any longer. Problem solved for me.

    Thanks anyway.

    Plugin Author Xpro

    (@xpro)

    Thank you for your feedback. We’ll definitely use your input to further improve our product.

Viewing 5 replies - 1 through 5 (of 5 total)

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