• Resolved rrreq123

    (@rrreq123)


    Hello

    I have problems with elementor v. 3.35.3 (Elementor->Editor->Quick start don’t show up – blank page)

    Also left menu in Editor->Elementor settings don’t show up.

    I have reverted to older version v 3.35.0 and everything works fine.

    Thanks in advance for solving the issue.

    -andrewkl.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Milos

    (@miloss84)

    Thanks for reporting this.

    At the moment, we’re not able to reproduce the issue on our test environments. To help us investigate this further and try to replicate the problem under similar conditions, could you please share your System Info?

    You can find it by going to WordPress Dashboard → Elementor → Tools → System Info, then click Copy & Paste Info and share it here.

    This will help us understand your setup (WordPress version, PHP version, active plugins, theme, etc.) and identify what might be causing the error.

    Thanks in advance for your cooperation!

    Thread Starter rrreq123

    (@rrreq123)

    == Server Environment ==
    Operating System: Linux
    Software: Apache
    MySQL version: Source distribution v10.4.34
    PHP Version: 8.4.17
    PHP Memory Limit: 512M
    PHP Max Input Vars: 10000
    PHP Max Post Size: 256M
    GD Installed: Yes
    ZIP Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 6.9.1
    Site URL: https://www.wagnerka.cz
    Home URL: https://www.wagnerka.cz
    WP Multisite: No
    Max Upload Size: 256 MB
    Memory limit: 512M
    Max Memory limit: 512M
    Permalink Structure: /%postname%/
    Language: cs_CZ
    Timezone: Europe/Prague
    Admin Email: [email protected]
    Debug Mode: Inactive

    == Theme ==
    Name: Lovecare
    Version: 2.6
    Author: SmartDataSoft
    Child Theme: No

    == User ==
    Role: administrator
    WP Profile lang: cs
    User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36

    == Active Plugins ==
    BBQ Firewall
    Version: 20260205
    Author: Jeff Starr

    Breadcrumb NavXT
        Version: 7.5.1
        Author: John Havlik
    
    Charitable
        Version: 1.8.9.3
        Author: Charitable Donations & Fundraising Team
    
    Classic Editor
        Version: 1.6.7
        Author: WordPress Contributors
    
    Classic Widgets
        Version: 0.3
        Author: WordPress Contributors
    
    Contact Form 7
        Version: 6.1.4
        Author: Rock Lobster Inc.
    
    Duplicator
        Version: 1.5.15
        Author: Duplicator
    
    Elementor
        Version: 3.35.0
        Author: Elementor.com
    
    Flamingo
        Version: 2.6.1
        Author: Rock Lobster Inc.
    
    Limit Login Attempts Reloaded
        Version: 2.26.28
        Author: Limit Login Attempts Reloaded
    
    Lovecare Core
        Version: 2.0
        Author: SmartDataSoft Team
    
    Meta Box
        Version: 5.11.1
        Author: MetaBox.io
    
    MetaSlider
        Version: 3.105.0
        Author: MetaSlider
    
    NextGEN Gallery
        Version: 4.0.4
        Author: Imagely
    
    Redux Framework
        Version: 4.5.10
        Author: Team Redux
    
    Simple Custom CSS and JS
        Version: 3.51.3
        Author: SilkyPress.com
    
    Simple Website Logo
        Version: 1.1
        Author: InfoGiants
    
    Smart Slider 3
        Version: 3.5.1.32
        Author: Nextend
    
    The Events Calendar
        Version: 6.15.15
        Author: The Events Calendar
    
    Ultra Addons for Contact Form 7
        Version: 3.5.36
        Author: Themefic
    
    WP Change Email Sender
        Version: 3.2
        Author: Aminur Islam
    
    WP File Manager
        Version: 8.0.2
        Author: mndpsingh287
    
    WP Go Maps (formerly WP Google Maps)
        Version: 10.0.05
        Author: WP Go Maps (formerly WP Google Maps)

    == Must-Use Plugins ==
    auto-update-filters.php
    Version:
    Author:

    == Experimenty Elementoru ==
    Inline Font Icons: Ve výchozím stavu aktivní
    Dodatečné vlastní body zalomení: Ve výchozím stavu aktivní
    Kontejner: Ve výchozím stavu aktivní
    Optimized Markup: Ve výchozím stavu aktivní
    Pro Free Trial Popup: Ve výchozím stavu aktivní
    Vložené prvky: Ve výchozím stavu aktivní
    Panel stránek: Ve výchozím stavu neaktivní
    Elementor Home Screen: Ve výchozím stavu aktivní
    Atomic Widgets: Ve výchozím stavu neaktivní
    Global Classes: Ve výchozím stavu neaktivní
    Enforce global classes capabilities: Ve výchozím stavu aktivní
    Variables: Ve výchozím stavu aktivní
    Cloud Library: Aktivní
    Editor v4 (Opt In Page): Ve výchozím stavu aktivní
    Editor V4: Ve výchozím stavu neaktivní
    Components: Ve výchozím stavu aktivní
    Interakce: Ve výchozím stavu aktivní
    Editor one: Ve výchozím stavu aktivní
    Import/Export Customization: Ve výchozím stavu aktivní
    Elementor Editor Events: Ve výchozím stavu aktivní
    In-Editor Feedback: Ve výchozím stavu neaktivní

    == Log ==

    PHP: showing 1 of 1PHP: 2025-09-26 15:05:33 [warning X 2][/data/web/virtuals/388633/virtual/www/wp-content/plugins/elementor/modules/history/revisions-manager.php::363] Undefined array key “editor_post_id” [array (
    ‘trace’ => ‘ 0: Elementor\Core\Logger\Manager -> shutdown()

    ‘,
    )]

    Log: showing 16 of 162025-09-29 22:58:19 [info] Elementor data updater process has been queued. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘3.32.2’,
    ‘to’ => ‘3.32.3’,
    )]
    2025-09-30 04:58:04 [info] elementor::elementor_updater Started
    2025-09-30 04:58:04 [info] Elementor/Upgrades – _on_each_version Start
    2025-09-30 04:58:04 [info] Elementor/Upgrades – _on_each_version Finished
    2025-09-30 04:58:04 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘3.32.2’,
    ‘to’ => ‘3.32.3’,
    )]
    2025-10-05 22:58:18 [info] Elementor data updater process has been queued. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘3.32.3’,
    ‘to’ => ‘3.32.4’,
    )]
    2025-10-06 04:58:04 [info] elementor::elementor_updater Started
    2025-10-06 04:58:04 [info] Elementor/Upgrades – _on_each_version Start
    2025-10-06 04:58:04 [info] Elementor/Upgrades – _on_each_version Finished
    2025-10-06 04:58:04 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘3.32.3’,
    ‘to’ => ‘3.32.4’,
    )]
    2025-10-21 22:58:18 [info] Elementor data updater process has been queued. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘3.32.4’,
    ‘to’ => ‘3.32.5’,
    )]
    2025-10-22 04:58:05 [info] elementor::elementor_updater Started
    2025-10-22 04:58:05 [info] Elementor/Upgrades – _on_each_version Start
    2025-10-22 04:58:05 [info] Elementor/Upgrades – _on_each_version Finished
    2025-10-22 04:58:05 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘3.32.4’,
    ‘to’ => ‘3.32.5’,
    )]
    2025-11-10 22:58:18 [info] Elementor data updater process has been queued. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘3.32.5’,
    ‘to’ => ‘3.33.0’,
    )]

    JS: showing 11 of 11JS: 2025-10-09 08:58:29 [error X 2][https://www.wagnerka.cz/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.32.4:3:74626] this.model.isValidChild is not a function
    JS: 2026-01-08 10:25:44 [error X 30][https://www.wagnerka.cz/wp-content/plugins/elementor/assets/js/packages/icons/icons.min.js?ver=3.34.0:1:10069] Cannot read properties of undefined (reading ‘ui’)
    JS: 2026-01-08 10:25:44 [error X 54][https://www.wagnerka.cz/wp-content/plugins/elementor/assets/js/ai-media-library.min.js?ver=3.34.0:2:575599] elementorV2 is not defined
    JS: 2026-01-22 20:05:17 [error X 2][https://www.wagnerka.cz/wp-content/plugins/elementor/assets/js/editor-loader-v2.min.js?ver=3.34.2:1:181] Cannot read properties of undefined (reading ‘start’)
    JS: 2026-01-22 20:05:17 [error X 6][https://www.wagnerka.cz/wp-content/plugins/elementor/assets/js/container-converter.min.js?ver=3.34.2:1:3630] elementor is not defined
    JS: 2026-02-06 11:43:27 [error X 12][https://www.wagnerka.cz/wp-content/plugins/elementor/assets/js/packages/editor-ui/editor-ui.min.js?ver=3.35.3:1:1446] Cannot read properties of undefined (reading ‘styled’)
    JS: 2026-02-06 11:43:27 [error X 4][https://www.wagnerka.cz/wp-content/plugins/elementor/assets/js/packages/editor-app-bar/editor-app-bar.min.js?ver=3.35.3:1:1292] Cannot read properties of undefined (reading ‘withDirection’)
    JS: 2026-02-06 11:43:27 [error X 4][https://www.wagnerka.cz/wp-content/plugins/elementor/assets/js/checklist.min.js?ver=3.35.3:2:7157] Cannot read properties of undefined (reading ‘RocketIcon’)
    JS: 2026-02-06 11:43:27 [error X 4][https://www.wagnerka.cz/wp-content/plugins/elementor/assets/js/packages/editor-site-navigation/editor-site-navigation.min.js?ver=3.35.3:1:620] Cannot read properties of undefined (reading ‘PageTemplateIcon’)
    JS: 2026-02-06 11:43:41 [error X 3][https://www.wagnerka.cz/wp-content/plugins/elementor/assets/js/editor-notifications.min.js?ver=3.35.3:1:162] Cannot read properties of undefined (reading ‘SpeakerphoneIcon’)
    JS: 2026-02-06 11:43:41 [error X 3][https://www.wagnerka.cz/wp-content/plugins/elementor/assets/js/packages/editor/editor.min.js?ver=3.35.3:1:1689] Cannot read properties of undefined (reading ‘DirectionProvider’)

    == Elementor – Compatibility Tag ==

    The Events Calendar: Nekompatibilní
    Thread Starter rrreq123

    (@rrreq123)

    Hello,

    I just upgraded elementor to version 3.35.3 on another server and everything works fine.

    So it must be something with configuration of the server probably.

    Thanks for reply in advance.

    -andrewkl.

    Plugin Support javiermv

    (@javiermv)

    Hello there,

    After reviewing the error logs you shared, we do see several JavaScript errors. However, these errors appear to relate to front end editor assets rather than the WordPress dashboard screens referenced in your report. The issue affecting the Elementor menus within the WordPress admin area is therefore likely caused by incomplete or cached admin side assets, or by a script conflict that is specifically affecting the dashboard environment.

    In cases like this, the most common causes include cached JavaScript files from previous Elementor versions still being served inside the admin area, theme level modifications that enqueue or alter admin scripts, server side optimization processes that combine, defer, or modify JavaScript files within the WordPress dashboard.

    We recommend clearing all caching layers including server cache, CDN cache, and browser cache. It is also advisable to manually remove the Elementor plugin directory via FTP or file manager and reinstall version 3.35.3 as a fresh installation rather than performing an in place update. Additionally, please verify that no script aggregation, minification, or defer settings are being applied to the WordPress admin area by any performance or optimization configuration. Testing temporarily with a default WordPress theme can also help determine whether the active theme is enqueueing or modifying admin scripts in a way that affects the Elementor dashboard pages.

    We look forward to your update.

    Kind regards,

    • This reply was modified 7 minutes ago by javiermv.
Viewing 4 replies - 1 through 4 (of 4 total)

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