Problems with elementor v. 3.35.3
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Hello
I have problems with elementor v. 3.35.3 (Elementor->Editor->Quick start don’t show up – blank page)
Also left menu in Editor->Elementor settings don’t show up.
I have reverted to older version v 3.35.0 and everything works fine.
Thanks in advance for solving the issue.
-andrewkl.
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Thanks for reporting this.
At the moment, we’re not able to reproduce the issue on our test environments. To help us investigate this further and try to replicate the problem under similar conditions, could you please share your System Info?
You can find it by going to WordPress Dashboard → Elementor → Tools → System Info, then click Copy & Paste Info and share it here.
This will help us understand your setup (WordPress version, PHP version, active plugins, theme, etc.) and identify what might be causing the error.
Thanks in advance for your cooperation!
== Server Environment ==
Operating System: Linux
Software: Apache
MySQL version: Source distribution v10.4.34
PHP Version: 8.4.17
PHP Memory Limit: 512M
PHP Max Input Vars: 10000
PHP Max Post Size: 256M
GD Installed: Yes
ZIP Installed: Yes
Write Permissions: All right
Elementor Library: Connected== WordPress Environment ==
Version: 6.9.1
Site URL: https://www.wagnerka.cz
Home URL: https://www.wagnerka.cz
WP Multisite: No
Max Upload Size: 256 MB
Memory limit: 512M
Max Memory limit: 512M
Permalink Structure: /%postname%/
Language: cs_CZ
Timezone: Europe/Prague
Admin Email: [email protected]
Debug Mode: Inactive== Theme ==
Name: Lovecare
Version: 2.6
Author: SmartDataSoft
Child Theme: No== User ==
Role: administrator
WP Profile lang: cs
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36== Active Plugins ==
BBQ Firewall
Version: 20260205
Author: Jeff StarrBreadcrumb NavXT Version: 7.5.1 Author: John Havlik Charitable Version: 1.8.9.3 Author: Charitable Donations & Fundraising Team Classic Editor Version: 1.6.7 Author: WordPress Contributors Classic Widgets Version: 0.3 Author: WordPress Contributors Contact Form 7 Version: 6.1.4 Author: Rock Lobster Inc. Duplicator Version: 1.5.15 Author: Duplicator Elementor Version: 3.35.0 Author: Elementor.com Flamingo Version: 2.6.1 Author: Rock Lobster Inc. Limit Login Attempts Reloaded Version: 2.26.28 Author: Limit Login Attempts Reloaded Lovecare Core Version: 2.0 Author: SmartDataSoft Team Meta Box Version: 5.11.1 Author: MetaBox.io MetaSlider Version: 3.105.0 Author: MetaSlider NextGEN Gallery Version: 4.0.4 Author: Imagely Redux Framework Version: 4.5.10 Author: Team Redux Simple Custom CSS and JS Version: 3.51.3 Author: SilkyPress.com Simple Website Logo Version: 1.1 Author: InfoGiants Smart Slider 3 Version: 3.5.1.32 Author: Nextend The Events Calendar Version: 6.15.15 Author: The Events Calendar Ultra Addons for Contact Form 7 Version: 3.5.36 Author: Themefic WP Change Email Sender Version: 3.2 Author: Aminur Islam WP File Manager Version: 8.0.2 Author: mndpsingh287 WP Go Maps (formerly WP Google Maps) Version: 10.0.05 Author: WP Go Maps (formerly WP Google Maps)== Must-Use Plugins ==
auto-update-filters.php
Version:
Author:== Experimenty Elementoru ==
Inline Font Icons: Ve výchozím stavu aktivní
Dodatečné vlastní body zalomení: Ve výchozím stavu aktivní
Kontejner: Ve výchozím stavu aktivní
Optimized Markup: Ve výchozím stavu aktivní
Pro Free Trial Popup: Ve výchozím stavu aktivní
Vložené prvky: Ve výchozím stavu aktivní
Panel stránek: Ve výchozím stavu neaktivní
Elementor Home Screen: Ve výchozím stavu aktivní
Atomic Widgets: Ve výchozím stavu neaktivní
Global Classes: Ve výchozím stavu neaktivní
Enforce global classes capabilities: Ve výchozím stavu aktivní
Variables: Ve výchozím stavu aktivní
Cloud Library: Aktivní
Editor v4 (Opt In Page): Ve výchozím stavu aktivní
Editor V4: Ve výchozím stavu neaktivní
Components: Ve výchozím stavu aktivní
Interakce: Ve výchozím stavu aktivní
Editor one: Ve výchozím stavu aktivní
Import/Export Customization: Ve výchozím stavu aktivní
Elementor Editor Events: Ve výchozím stavu aktivní
In-Editor Feedback: Ve výchozím stavu neaktivní== Log ==
PHP: showing 1 of 1PHP: 2025-09-26 15:05:33 [warning X 2][/data/web/virtuals/388633/virtual/www/wp-content/plugins/elementor/modules/history/revisions-manager.php::363] Undefined array key “editor_post_id” [array (
‘trace’ => ‘ 0: Elementor\Core\Logger\Manager -> shutdown()‘,
)]Log: showing 16 of 162025-09-29 22:58:19 [info] Elementor data updater process has been queued. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.32.2’,
‘to’ => ‘3.32.3’,
)]
2025-09-30 04:58:04 [info] elementor::elementor_updater Started
2025-09-30 04:58:04 [info] Elementor/Upgrades – _on_each_version Start
2025-09-30 04:58:04 [info] Elementor/Upgrades – _on_each_version Finished
2025-09-30 04:58:04 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.32.2’,
‘to’ => ‘3.32.3’,
)]
2025-10-05 22:58:18 [info] Elementor data updater process has been queued. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.32.3’,
‘to’ => ‘3.32.4’,
)]
2025-10-06 04:58:04 [info] elementor::elementor_updater Started
2025-10-06 04:58:04 [info] Elementor/Upgrades – _on_each_version Start
2025-10-06 04:58:04 [info] Elementor/Upgrades – _on_each_version Finished
2025-10-06 04:58:04 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.32.3’,
‘to’ => ‘3.32.4’,
)]
2025-10-21 22:58:18 [info] Elementor data updater process has been queued. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.32.4’,
‘to’ => ‘3.32.5’,
)]
2025-10-22 04:58:05 [info] elementor::elementor_updater Started
2025-10-22 04:58:05 [info] Elementor/Upgrades – _on_each_version Start
2025-10-22 04:58:05 [info] Elementor/Upgrades – _on_each_version Finished
2025-10-22 04:58:05 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.32.4’,
‘to’ => ‘3.32.5’,
)]
2025-11-10 22:58:18 [info] Elementor data updater process has been queued. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.32.5’,
‘to’ => ‘3.33.0’,
)]JS: showing 11 of 11JS: 2025-10-09 08:58:29 [error X 2][https://www.wagnerka.cz/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.32.4:3:74626] this.model.isValidChild is not a function
JS: 2026-01-08 10:25:44 [error X 30][https://www.wagnerka.cz/wp-content/plugins/elementor/assets/js/packages/icons/icons.min.js?ver=3.34.0:1:10069] Cannot read properties of undefined (reading ‘ui’)
JS: 2026-01-08 10:25:44 [error X 54][https://www.wagnerka.cz/wp-content/plugins/elementor/assets/js/ai-media-library.min.js?ver=3.34.0:2:575599] elementorV2 is not defined
JS: 2026-01-22 20:05:17 [error X 2][https://www.wagnerka.cz/wp-content/plugins/elementor/assets/js/editor-loader-v2.min.js?ver=3.34.2:1:181] Cannot read properties of undefined (reading ‘start’)
JS: 2026-01-22 20:05:17 [error X 6][https://www.wagnerka.cz/wp-content/plugins/elementor/assets/js/container-converter.min.js?ver=3.34.2:1:3630] elementor is not defined
JS: 2026-02-06 11:43:27 [error X 12][https://www.wagnerka.cz/wp-content/plugins/elementor/assets/js/packages/editor-ui/editor-ui.min.js?ver=3.35.3:1:1446] Cannot read properties of undefined (reading ‘styled’)
JS: 2026-02-06 11:43:27 [error X 4][https://www.wagnerka.cz/wp-content/plugins/elementor/assets/js/packages/editor-app-bar/editor-app-bar.min.js?ver=3.35.3:1:1292] Cannot read properties of undefined (reading ‘withDirection’)
JS: 2026-02-06 11:43:27 [error X 4][https://www.wagnerka.cz/wp-content/plugins/elementor/assets/js/checklist.min.js?ver=3.35.3:2:7157] Cannot read properties of undefined (reading ‘RocketIcon’)
JS: 2026-02-06 11:43:27 [error X 4][https://www.wagnerka.cz/wp-content/plugins/elementor/assets/js/packages/editor-site-navigation/editor-site-navigation.min.js?ver=3.35.3:1:620] Cannot read properties of undefined (reading ‘PageTemplateIcon’)
JS: 2026-02-06 11:43:41 [error X 3][https://www.wagnerka.cz/wp-content/plugins/elementor/assets/js/editor-notifications.min.js?ver=3.35.3:1:162] Cannot read properties of undefined (reading ‘SpeakerphoneIcon’)
JS: 2026-02-06 11:43:41 [error X 3][https://www.wagnerka.cz/wp-content/plugins/elementor/assets/js/packages/editor/editor.min.js?ver=3.35.3:1:1689] Cannot read properties of undefined (reading ‘DirectionProvider’)== Elementor – Compatibility Tag ==
The Events Calendar: NekompatibilníHello,
I just upgraded elementor to version 3.35.3 on another server and everything works fine.
So it must be something with configuration of the server probably.
Thanks for reply in advance.
-andrewkl.
Hello there,
After reviewing the error logs you shared, we do see several JavaScript errors. However, these errors appear to relate to front end editor assets rather than the WordPress dashboard screens referenced in your report. The issue affecting the Elementor menus within the WordPress admin area is therefore likely caused by incomplete or cached admin side assets, or by a script conflict that is specifically affecting the dashboard environment.In cases like this, the most common causes include cached JavaScript files from previous Elementor versions still being served inside the admin area, theme level modifications that enqueue or alter admin scripts, server side optimization processes that combine, defer, or modify JavaScript files within the WordPress dashboard.
We recommend clearing all caching layers including server cache, CDN cache, and browser cache. It is also advisable to manually remove the Elementor plugin directory via FTP or file manager and reinstall version 3.35.3 as a fresh installation rather than performing an in place update. Additionally, please verify that no script aggregation, minification, or defer settings are being applied to the WordPress admin area by any performance or optimization configuration. Testing temporarily with a default WordPress theme can also help determine whether the active theme is enqueueing or modifying admin scripts in a way that affects the Elementor dashboard pages.
We look forward to your update.
Kind regards,
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This reply was modified 7 minutes ago by
javiermv.
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