Hi @videobuff
Are you referring to Jetpack Monitor?
Jetpack Downtime Monitoring checks your site every five minutes to ensure it’s accessible.
If your site is slow to load, it might trigger a downtime notice. This often happens on shared hosting when another site on the server experiences high traffic or is misconfigured, slowing your site enough for Monitor to detect it as down. Once your site becomes reachable again, we’ll send a follow-up email with the duration of the downtime.
This typically occurs when the site is extremely slow but not entirely offline. Such issues often resolve on their own, especially if caused by resource overuse on shared hosting. Note that all our monitoring servers would need to confirm this slowness for the site to be marked as down.
Currently, Downtime Monitoring’s check frequency cannot be adjusted—it’s either on or off. If the notices are too frequent, you can disable the feature:
- Log into your site and go to Jetpack > Settings > Security.
- Scroll to the “Downtime Monitoring” section.
- Disable the “Get alerts if your site goes offline…” option.
You may also want to consider upgrading your hosting server for improved performance. Let us know if you have any questions!
Best,
