Problem with Wordfence is easy to resolve

Resolved Thomas_U
(@thomas_u)

1 year, 1 month ago

As Jason Ryan wrote here (bold by me):

“Hello all -Ok, so I have found that if you are using the Free version of Wordfence, the “Rules” are only updated every 30 days – which means that this is completely out of sync with the release of WP 6.7.If you go to Wordfence -> All Options -> Advanced Firewall Options -> Manually Refresh Rules and then run a new Scan, this resolves the issue (test one site thus far and seemed to do the trick).Wordfence changed this a bit ago where the rules are only updated once every 30 days – not sure this was a great idea on Wordfence’s part.”

I tested this right away and it works!

Viewing 4 replies - 1 through 4 (of 4 total)

lauramcmillancreative
(@lauramcmillancreative)

1 year, 1 month ago

Thank you – fixed my issues!

Ed
(@emw107)

1 year, 1 month ago

Thanks – addressed my issues as well.

Plugin Support wfscott
(@wfscott)

1 year, 1 month ago

Hello, @thomas_u

Thanks for your patience and for reaching out.

This issue was ultimately unrelated to the firewall rules being updated and it was remediated as we made changes on our side. This was likely at the same time you were running the new successful scans. The issue was due to one of our integrations that was incorrectly reporting the files as unknown. This was fixed earlier today and subsequent scans should no longer show the files as unknown. We have some documentation on these scan results here in general for reference, and restoring deleted or repaired files from a backup if the site has issues is the best option: https://www.wordfence.com/help/scan/scan-results/#unknown-file-in-wordpress-core

The information regarding rules is incorrect. Rules for free users are fetched every 7 days (not 30) to get all rules that are at least 30 days old at that time.

Scott

Plugin Author Mark Maunder
(@mmaunder)

1 year, 1 month ago

Following up on Scott’s post, please read this for a full explanation. This has nothing to do with firewall rules, we’ve never changed the frequency that free rules are updated, manually refreshing rules has no effect on this issue and it’s a coincidence it worked at all.

https://wordpress.org/support/topic/ouch-unknown-file-in-wordpress-core-wp-v6-7/#post-18133181

Regards,

Mark Maunder – CTO @ Wordfence

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Problem with Wordfence is easy to resolve’ is closed to new replies.