Problem with staging site

  • Resolved richardmills2013

    (@richardmills2013)


    3 months, 2 weeks ago

    I am using WPVivid Staging Pro plugin to make changes to a Woocommerce website. All works well with the staging site until I try to activate Sequential Order Numbers prior to pushing the staging site back to the live environment. Activating it causes both the staging and live sites to crash. Both sites can be rescued by renaming the staging site’s Sequential Order Numbers plugin folder. I have deactivated all the other staging site plugins so see if there is a conflict but the same crash occurs even with no plugins active.

    I should say that the staging site is a subdomain of the main site and in the website root, i.e.: https://www.mydomain.com/staging /var/www/html/staging

    I believe I need to have Sequential Order Numbers activate on the staging site so that the order numbering will be maintained when it is pushed back to the live site.

    Your help will be appreciated.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    3 months, 2 weeks ago

    Hi @richardmills2013,

    Thank you for reaching out.

    Sorry to hear about the crash when activating the Sequential Order Numbers plugin on your environment. We haven’t come across similar issues specifically with WPVivid Staging Pro. To investigate further, please share the following details:

    1. Your WooCommerce system status report (WooCommerce>status>system status report).
    2. Fatal error log (WooCommerce > status > logs > fatal-error).

    If you have any privacy concerns, you can share the details via this link.

    Thread Starter richardmills2013

    (@richardmills2013)

    3 months, 1 week ago

    Thanks for the updated plugin. Everything now works as expected.

    Thanks again for you speedy reply.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    3 months, 1 week ago

    Hi @richardmills2013,

    Glad to have helped resolve the issue. If you like the plugin and support, please leave us a review here. It would really help us spread the word.

    Thanks in advance!

Viewing 3 replies - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.