Problem with child theme

barcode20
(@barcode20)

3 years ago

I use appointment child and works fine but every time I try to update the parent theme it breaks the site.

I don’t know why it happens and don’t know what to do ( I still have 3.2.7 version).

Another question…the child theme must be the green one, right? Why after updating the parent I see the orange one?

Viewing 6 replies - 1 through 6 (of 6 total)

radhika1992
(@radhika1992)

3 years ago

Hi

Thanks for contacting to us.

Firstly let me know which child theme of appointment are you using.

I means are you using own self made child theme or using child theme of appointment available on .org like appointment green , appointment read , appointment blue ect.

Pls clear us so that we can assist you better.

Thanks & Regards

Support Team

Thread Starter barcode20
(@barcode20)

3 years ago

Many thanks for your quick reply!

I remember I downloaded and installed the appointment green theme but now I’m a bit confused because I see red ones as child and parent themes on my site (see images)

https://ibb.co/S3TBWLS

https://ibb.co/y6rJb2J

Maybe this is the reason why after the update I got the wrong color (red/orange) instead of the green?

Please explain me why it happens and what’s the solution. Thanks.
radhika1992
(@radhika1992)

3 years ago
Hi

Lets take step by step process.

1 Firstly activate appointment parent theme and update the theme.

2 Then install the appointment green theme again from .org .

If still you have any confusion share your website URL so that we can take a look and assist you better.

Thanks & Regards

Support Team
- This reply was modified 3 years ago by radhika1992.
Thread Starter barcode20
(@barcode20)

3 years ago

Hi, I fixed the problem!

I installed it again and updated the parent theme and now it works fine.

Thanks a lot for your support!

radhika1992
(@radhika1992)

3 years ago

Hi

Glade to know that its resolved. If you like our theme and support pls give rate us here.

Thanks

Thread Starter barcode20
(@barcode20)

3 years ago

Done!

Viewing 6 replies - 1 through 6 (of 6 total)

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