Priority support not answering | WordPress.org

Resolved Prangesco
(@prangesco)

5 years, 10 months ago
Hi WC lovers,
I bought 3 licenses from you and needed help in uderstanding their settings where the documentation was unclear: sent you an email through your priority support on 13 days ago, then I follwed up twice but never got an answer.
My email object is: On ACF integration, last unanswered message on Fri, 24 Apr, 11:49
Could you please get back to me?
thanks
- This topic was modified 5 years, 10 months ago by Prangesco.

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Author WC Lovers
(@wclovers)

5 years, 10 months ago

Kindly know me your email id from where you had contacted us. Or, order id.

Thank You

Thread Starter Prangesco
(@prangesco)

5 years, 10 months ago

the original email was open as a ticket on your support forum.
Mu first order with you guys was #104959

Plugin Author WC Lovers
(@wclovers)

5 years, 10 months ago

Can you please share that forum topic url please?

Thread Starter Prangesco
(@prangesco)

5 years, 10 months ago

There is no URL, I submitted your premium support form here https://wclovers.com/premium-support/
and then the conversation moved over email.

Plugin Author WC Lovers
(@wclovers)

5 years, 10 months ago

OK. I have these two mail thread for your order id – https://ibb.co/jkXdt1q

In both these threads we had replied last.

Do you have emailed to any of this thread after that? Or, started a new thread?

If you have any queries remaining then followup with those on any of these mail threads.

Thread Starter Prangesco
(@prangesco)

5 years, 10 months ago

ok, I will open a new one, thanks

Plugin Author WC Lovers
(@wclovers)

5 years, 10 months ago

That will be great 😊

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Priority support not answering’ is closed to new replies.

7 replies
2 participants
Last reply from: WC Lovers
Last activity: 5 years, 10 months ago
Status: resolved