@jackstoriesorg Sorry to hear you had a bad experience. We’d love to hear more specifics of where we could improve.
Was there a point in our documentation or in the plugin installation where it was too confusing to continue? We’re always trying to improve this process for future users.
Were there some features you were expecting that weren’t there? I can assure you if anything is vague it is not intentional, but we’d like to correct it in any case.
Was there some technical hiccups after getting things setup? If so could you post a new topic in the support forums? Here’s a list of what you could add when posting that would help us troubleshoot:
https://wordpress.org/support/topic/review-this-before-posting-1/
Thanks!
Phil