• Hello,

    I [ expletive deleted ] paid you for premium features instead after payment only got free!

    Plugin shows premium templates still locked as PRO. What a next level programing! Awful! I demand instant fix! Why on earth pay only with card?

    Regards,

    bm

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi bm,

    Thank you for reaching out, and I’m really sorry to hear about the frustration you’re facing with your subscription. I completely understand how upsetting it must feel to make a payment and still not get the premium features you were expecting. Please rest assured—we’ll get this sorted for you right away.

    Since your query relates to the premium features, I’d like to kindly mention that this forum does not allow us to discuss premium features or provide support for commercial products, as per the forum guidelines.

    To speed things up, I’d recommend reaching out to us directly through our official website support channel. 

    Again, I sincerely apologize for the inconvenience caused. We’ll make sure you get the premium access you’ve paid for as quickly as possible.

    Best regards,

    Moderator Support Moderator

    (@moderator)

    I [ deleted ] paid you for premium features instead after payment only got free!

    For pro or customer support, please contact the developer on their site. This includes pre-sales information.

    As the developer is aware, customers may not be supported on this site.

    https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Premium as Free’ is closed to new replies.