PostSMPT Sendgrid auth issue
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I have had to revert to version 2.4.3 of the plugin to get it working. The 2.4.4 update breaks the authentication and says there is no authorised sender.
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@aceitmulti Hi,
I hope you are doing well.
Please share Post SMTP> Email log page screenshots so I can see the error and get back to you with a solution.
Thanks
I can’t provide any additional information right now but I am confirming this. Version 2.4.4 fails to send with Sendgrid because of “sender verification” error. Rolling back to 2.4.3. resolved for me. Can try to provide more information later.
Including a session transcript from an example failed message. (Side note: We can’t include text only visible to plugin authors anymore?)
smtps:plain://smtp.sendgrid.net:465 220 SG ESMTP service ready at geopod-ismtpd-11 EHLO mydomain.com 250-smtp.sendgrid.net 250-8BITMIME 250-PIPELINING 250-SIZE 31457280 250-AUTH PLAIN LOGIN 250 AUTH=PLAIN LOGIN AUTH PLAIN 334 MyAPIKeyIHaveRemovedForPostingToTheSupportForum 235 Authentication successful MAIL FROM:<[email protected]> 250 Sender address accepted RCPT TO:<[email protected]> 250 Recipient address accepted DATA 354 Continue X-Mailer: Postman SMTP 2.4.4 for WordPress (https://wordpress.org/plugins/post-smtp/) X-WPCF7-Content-Type: text/plain Content-Type: text/plain; charset=UTF-8 From: My User <[email protected]> To: [email protected] Message-Id: <[email protected]> Subject: Our Subject Date: Fri, 10 Mar 2023 18:05:04 +0000 Content-Transfer-Encoding: quoted-printable Content-Disposition: inline MIME-Version: 1.0 Customer [email protected] . 550 The from address does not match a verified Sender Identity. Mail cannot be sent until this error is resolved. Visit https://sendgrid.com/docs/for-developers/sending-email/sender-identity/ to see the Sender Identity requirements@ferdinandbardamu Technical team is looking into it and will get back to you soon with updates.
Thanks
@aceitmulti @ferdinandbardamu, Can you please reauthenticate/reconfigure SendGrid with Post SMTP, test it, and let me know?
To confirm: You would like us to delete/purge the plugin, install version 2.4.5, and reconfigure our SendGrid settings?
@ferdinandbardamu Yes exactly.
To reset the settings;
1- Click on Import/Export/Reset Plugin in dashboard section2- Click on “Reset plugin” on bottom left
That’s it.
Do let us know if still there is any question or confusion.
Thanks and regards,
Support Team – WPExpertsHi @ferdinandbardamu @aceitmulti ,
Hope you are doing good. Just wanted to follow-up here to check if still you are facing any authentication issues.
Looking forward to your feedback.
Thanks and regards,
Support Team – WPExperts
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