Posts not loading

  • Resolved Michelle

    (@trainwithchelle)


    6 months, 2 weeks ago

    All that displays is a loading bar (see screenshot here)

    Sometimes the widget shows posts just fine, bust most of the time I just see the loading bar.

    I have not made any edits or changes since it last worked properly.

    *The webpage link is directly to one post category, but the same thing happens with all blog pages.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    6 months, 2 weeks ago

    Hi @trainwithchelle,

    WordPress Popular Posts is trying to load posts from your site’s database and your server responds with the following 403 Forbidden error message:

    {
      "code":"rest_cookie_invalid_nonce",
      "message":"Cookie check failed",
      "data":{
        "status":403
      }
    }

    Usually this error message appears whenever a site is using page caching rules that are a bit too aggressive, see Is WordPress Popular Posts compatible with caching plugins? for more details.

    Since you’re using WP Fastest Cache on your site let’s try this:

    1. Go to WP Dashboard > WP Fastest Cache
    2. Click on the Clear Cache tab
    3. Under the Time Out section, create a rule (if you don’t have one already), set If Request_URI to All, and select the Once Every 10 Hours option from the dropdown below.
    4. Click on Save to save changes.
    5. Click on the Clear All Cache button to clear W3 Fastest Cache’s cache so changes are applied immediately to your site.

    Hopefully after that your popular posts list should load normally. If it doesn’t please let me know and I’ll have another look.

    Thread Starter Michelle

    (@trainwithchelle)

    6 months, 2 weeks ago

    Hi @hcabrera

    That seems to have worked! I’ll keep an eye on it to make sure it continues working.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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