• Resolved ldeschenes

    (@ldeschenes)


    Hi,

    I get a fatal error when using “Configuration”. Here are the details :

    WordPress version 6.9 GeneratePress (version 3.6.1) Post SMTP (version 3.8.0) PHP version 8.3.30

    E_COMPILE_ERROR at line 50 of file /home1/lelaurie/public_html/wp-content/plugins/post-smtp/Postman/Mobile/includes/phpqrcode/qrconst.php.

    Error message : Cannot declare class qrstr, because the name is already in use

    Since my setup works fine for years and I do not go into Configution often, I have no idea when this error could have been introduce.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hello @ldeschenes ,

    Thank you for reaching out to our Support team, and we’re sorry to hear that you’ve encountered this issue.

    Based on our initial review, the problem appears to be caused by a conflict with a plugin or theme. To help us debug this further, we kindly ask you to perform a binary conflict test by disabling plugins one by one until the issue is resolved.

    Once identified, please share:

    • The name of the conflicting plugin or theme
    • The Diagnostic Test report from your Post SMTP dashboard

    With this information, I’ll be happy to assist you further and guide you toward a resolution.

    Thread Starter ldeschenes

    (@ldeschenes)

    Hi,

    You were right. There is a conflict with the plugin “PDP for WPForms” version 6.5.1 https://fr.wordpress.org/plugins/pdf-for-wpforms/ I did roolback to version 6.5.0 and this version is OK.

    They mention that version 6.5.1 Fixed: PHP Object Injection

    Here is the Post SMTP Diagnostic Test Report :

    Mailer: postsmtp
    HostName: lelaurier.net
    cURL Version: 7.76.1
    OpenSSL Version: OpenSSL/3.5.1
    OS: Linux sh00595.bluehost.com 5.14.0-162.23.1.9991722448259.nf.el9.x86_64 #1 SMP PREEMPT_DYNAMIC Wed Jul 31 18:11:45 UTC 2024 x86_64
    PHP: Linux 8.3.30 C.UTF-8
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
    WordPress: 6.9 fr_FR UTF-8
    WordPress Theme: GeneratePress
    WordPress Plugins: Shortcodes Ultimate, Advanced Menu Widget, Akismet Anti-spam: Spam Protection, amr shortcode any widget, Annual Archive, Better Search Replace, Black Studio TinyMCE Widget, Classic Editor, Classic Widgets, Code Snippets, Current Username on Navigation Label, Custom Post Type UI, Custom Post Type Widgets, Disable Comments, Disable Emojis (GDPR friendly), Div Shortcode, Duplicate Menu, Yoast Duplicate Post, Export User Data, Font Awesome, Footer Putter, Frontier Post, Frontier Set Featured, Generate Disable Mobile, Google Analytics Dashboard for WP (GADWP), GP Premium, Hide This, Easy HTTPS (SSL) Redirection, Import and export users and customers, Insert Pages, List Categories, List category posts, Lucas String Replace, Menu Icons, Notification, Image optimization service by Optimole, PDF for WPForms + Drag and Drop Template Builder, Popup Maker, Post SMTP, Post Types Order, Recent Posts Widget Extended, Remove Widget Titles, Reveal IDs, Shortcoder, Simple CSS, Page Builder by SiteOrigin, SiteOrigin CSS, SiteOrigin Widgets Bundle, Easy Updates Manager, String Locator, SuperSaaS Login, SupportCandy, Category Order and Taxonomy Terms Order, Advanced Editor Tools, Ultimate FAQ Accordion Plugin, Ultimate Member, Ultimate Member - Promote Users Role, Ultimate Member - reCAPTCHA, UpdraftPlus - Backup/Restore, Increase Maximum Upload File Size, URL Params, User Role Editor, User Shortcodes, Views for WPForms - Calculations, Views for WPForms - DataTables, Views for WPForms - Delete Entries, Views for WPForms - Edit Entries, Views for WPForms - Single Entry, Views for WPForms, weDocs, Widget Context, Wordfence Security, Asset CleanUp: Page Speed Booster, WP Crontrol, WP File Manager One Drive, WP File Manager - PRO, WP-Optimize - Clean, Compress, Cache, WP Rollback, WP Show Posts, WP Adverts, wpDataTables - Tables & Table Charts, WPForms, wpForo, WPFront Notification Bar, SupportCandy - Agentgroups, SupportCandy - Assign Agent Rules, SupportCandy - Automatic close tickets, SupportCandy - Print Tickets, SupportCandy - Productivity Suite, SupportCandy - Reports, SupportCandy - Schedule Tickets, SupportCandy - Workflows, YOP Poll, NextGEN Gallery
    WordPress wp_mail Owner: /home1/lelaurie/public_html/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
    WordPress wp_mail Filter(s): Anonymous Function, PostsmtpMailer->get_mail_args
    WordPress wp_mail_from Filter(s): wordfence::fixWPMailFromAddress
    WordPress wp_mail_content_type Filter(s): Yeepdf_Create_PDF->set_content_type
    WordPress phpmailer_init Action(s): PostsmtpMailer->phpmailer_smtp_init
    Postman: 3.8.0
    Postman Sender Domain (Envelope|Message): lelaurier.net | lelaurier.net
    Postman Prevent Message Sender Override (Email|Name): Yes | Yes
    Postman Active Transport: Other SMTP (smtp:tls:plain://mail.lelaurier.net:587)
    Postman Active Transport Status (Ready|Connected): Yes | Yes
    Postman Deliveries (Success|Fail): 154326 | 210
    Postman TCP Timeout (Connection|Read): 30 | 180
    Postman Email Log (Enabled|Limit|Transcript Size): Yes | 2000 | 1024
    Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hey @ldeschenes,

    Thank you so much for sharing the debug results with me.

    I’ve passed the details along to our development team. I’ll reach out as soon as I hear back from them or if they need any additional information from your side.

    Thanks again for your cooperation, and I’ll keep you posted.

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hey @ldeschenes ,

    Thank you for your patience while we worked on resolving this issue.

    I’m happy to share that our technical team has fixed the code to mitigate from the conflict.

    Please go ahead and download and install the shared beta plugin to test the fix.

    Post SMTP Beta

    Once you’ve had a chance to test it, kindly share your feedback with me so we can confirm everything is working as expected.

    Thread Starter ldeschenes

    (@ldeschenes)

    Hi @aqibkhan9

    I did downloaded and installed the beta plugin.

    I confirm that everything is working fine now.

    Thanks.

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    I’m glad to hear that the issue has been resolved successfully.

    The fix will be included in our upcoming plugin releases.

    If Post SMTP has been helpful for you, we’d truly appreciate it if you could consider leaving a review.

Viewing 6 replies - 1 through 6 (of 6 total)

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