possible another issue

  • Resolved KennyWilliamson

    (@kennywilliamson)


    1 month, 3 weeks ago

    I am not sure if this is related to the issue from yesterday (after the update). i tried putting a featured image on this page.

    It opens a block of some sort, but i actually cant see exactly what as it is to the bottom left. It looks like a media centre type block with a picture already in place.

    I tried opening another page to do the same thing, to see if it happens. It doesn’t goes to media centre to select image. Granted, i have run out of cpu time, so everything is slow. But the bottom block piece stays there.

    Just thought i would mention it, as the page is one of the ones from yesterdays issue. Perhaps you know of something in the update that could also be affecting the choosing of “featured images”.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support franz1989

    (@franz1989)

    1 month, 3 weeks ago

    Hello,

    To help us better understand and troubleshoot the issue, could you please share a screen recording showing the problem in action? This will allow us to investigate it more accurately and provide the best possible solution.

    We appreciate your time and cooperation.

    Best regards,

    Thread Starter KennyWilliamson

    (@kennywilliamson)

    1 month, 3 weeks ago

    Hi Franz,

    I literally waited over half an hour just to be able to get to click in the ‘edit page’. As i mentioned by cpu time is up till month end…so that will be a complete waste of time. The best i can do at present is a screenshot of that page.. see bottom left. That is after pressing ‘featured image’- from media centre.

    Sorry, i cant be much more help than that… cpu time issue is driving me crazy too.

    Thread Starter KennyWilliamson

    (@kennywilliamson)

    1 month, 3 weeks ago

    Oops sorry, wouldnt allow screenshot… only image from url, which it wont do as it is on the edit screen not attachment. Sorry

    Plugin Support franz1989

    (@franz1989)

    1 month, 3 weeks ago

    Hello,

    The Featured Image block is available only in Single Post Templates and isn’t included in the Lite version of SeedProd.

    Please note that the recent update only introduced changes to the administrative dashboard and did not affect any features or functionality.

    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)

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