Hello there,
We are sorry to hear about the issue you are facing with. We are already aware of this issue. Our Dev team is investigating this issue deeply. This will be resolved soon.
In the meantime, you can resolve this issue from the EmbedPress settings. Please navigate to WP Admin Dashboard > EmbedPress > Elements > Classic Editor > disable “Preview In Frontend”.
Please check this screenshot: https://d.pr/i/jXNBo3
I hope this will resolve your issue. Please let me know the update after checking on your end.
Thank you.
Thanks for the update that you are working on a fix.
Disabling the ‘preview in frontend’ did remove the popup, but is also prevented our embedded videos from displaying. just the video URL in text was showing. So we are keeping the plugin disabled for now.
My comment has been removed?? Same issue please fix it asap
Hello everyone,
I am so glad to inform you that this popup issue is resolved in our latest version of the EmbedPress plugin. Please update the EmbedPress plugin to the latest version 4.2.2 to get this issue resolved.
Please let us know the update after checking on your end. We eagerly await to hear your response.
Thank you.
The update has solved the issue on my end! Thank you.
I have updated and still having the same issue, please advise? @amitbarai013
Thank you!
Hello @vegasb2k ,
Thank you so much for the update. I am so glad to know that your issue is resolved. 😊
If you’ve been happy with our plugin and the support so far, would you mind spending 30 seconds to leave us a review using the following link?
https://wordpress.org/support/plugin/embedpress/reviews/?rate=5#new-post
We are looking forward to your valuable feedback. This will help us to boost our energy and provide better support. And also, help us to grow more. 🙏
Please feel free to contact our support anytime you need help, we are always here to assist you. 😊
Thank you.
Hello @lisayounghrhq ,
I am sorry to hear about the issue. It seems like an unusual issue as this version resolved the issues of our all clients, so you should not face any issues with the latest version. Will you please update the EmbedPress plugin to the latest version and after that clear your browser cache? Also, if you are using any caching plugin on your website, then please clear the cache and try once again. I hope this will resolve your issue.
Let me know how it goes.
Thank you.
Hello @lisayounghrhq ,
Greetings. Hope you are doing well.
We haven’t heard from you since then. Can you please inform me whether the issue mentioned above is already fixed or, not with the latest version of the EmbedPress plugin?
I eagerly await your response.
Thank you.
Sorry for the delayed response, I cleared my browser cache etc and it is now working correctly, thank you!
Hello @lisayounghrhq ,
Thank you so much for getting back to us and for the update. We are pleased to hear that your issue has been resolved now. 😊
If you have found our plugin and support satisfactory, we kindly request that you take 30 seconds to leave a review using the following link:
https://wordpress.org/support/plugin/embedpress/reviews/?rate=5#new-post
Your valuable feedback is important to us as it will help us improve our services and support, and contribute to our growth. 🙏
Please do not hesitate to reach out to our support team whenever you require assistance. We are always available to help you. 😊
Thank you.
