• I have made multiple attempts at backing up our site. I cannot retrieve the backup file despite clicking download (that instantly says “100%”) yet files are nowhere to be found. Why would I get the Pro version when the freemium doesn’t work?

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  • Plugin Contributor Backuply

    (@backuply)

    Hello,

    We are sorry for your bad experience with our product.
    Will it be possible for you to open a Support thread so we can look for the issue and fix it for you?

    Regards,
    Backuply Team

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