Plugin throws JSON error | WordPress.org

Resolved spiderwisp
(@spiderwisp)

4 years, 7 months ago
Initially the popup would not display and caused scrolling issues. We solved that with a bit of CSS. Now, we are encountering this error:

Error: type of parsererror with message of SyntaxError: Unexpected token < in JSON at position 0 - site.min.js?defer&ver=1.16.1

Since this file is minified it’s hard to tell what it’s doing, but it seems we are maybe getting HTML back rather than valid JSON.

This happens when the form is submitted.
- This topic was modified 4 years, 7 months ago by spiderwisp.
- This topic was modified 4 years, 7 months ago by spiderwisp.

Viewing 1 replies (of 1 total)

Maria T
(@mariatogonon)

4 years, 7 months ago

Hello @spiderwisp – we’re sorry to hear that you are having this error.

I would suggest see if this guide gives you anything useful to go on: Checking JavaScript Errors

On a side note, you can also Test if a Plugin or Theme Interferes with Popup Maker: https://docs.wppopupmaker.com/article/332-test-whether-a-plugin-or-theme-interferes-with-popup-maker This article will help you determine if its a conflict with another plugin or theme quickly.

Hope that helps.

If that works for you then we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.

Otherwise, you can reach us directly to our HelpScout support desk. Check this link: https://wppopupmaker.com/support/ Thank you.

Viewing 1 replies (of 1 total)

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1 reply
2 participants
Last reply from: Maria T
Last activity: 4 years, 7 months ago
Status: resolved