Plugin Suppression Not Working

  • Resolved extinctdisney

    (@extinctdisney)


    3 months, 2 weeks ago

    I’ve been using the AMP plugin for a few months now and love it, however, I’ve run into a bit of an issue. I have a “Related Posts” plugin that I don’t want to show up on mobile devices. It makes the pages too long and also has a display issue in most mobile browsers. I went into the settings for AMP and changed the plugin from “Active” to “Suppressed” but, I am still seeing the related posts on every post on the site.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Milind More

    (@milindmore22)

    3 months, 2 weeks ago

    Hello @extinctdisney,

    Thank you for reaching out to us. Upon reviewing your website, we discovered that you may be utilizing the “YARPP – Yet Another Related Posts” Plugin for related posts.

    Upon attempting to suppress the plugin from AMP settings, it was successfully suppressed. As a result, we were unable to locate any related posts on AMP pages.

    We believe that the page may have been cached with related posts. Therefore, we recommend clearing all types of site caches that your website is utilizing to ensure that the changes take effect.

    we hope this helps!

    Thread Starter extinctdisney

    (@extinctdisney)

    3 months, 2 weeks ago

    I have cleared all caches and have tried Edge as well as Safari on my iphone and still see the related posts at the bottom of each of my posts. One such example: https://www.extinctdisney.com/cranium-command/

    After the text of the post, the image gallery, and the embedded YouTube video, I still see the 4 related posts icons. It has not been supressed.

    Plugin Support Milind More

    (@milindmore22)

    3 months, 2 weeks ago

    Hi @extinctdisney,

    Thanks for the reference links! We tried your link in AMP Test, but it didn’t work. We also couldn’t find any AMP references on your page.

    Please check if you’ve activated the AMP plugin. Also, make sure you’ve selected the templates to serve AMP pages.

    Thanks.

    Thread Starter extinctdisney

    (@extinctdisney)

    3 months, 2 weeks ago

    Plugin is active and has been for quite some time.

    AMP settings also confirm this.

    Reader Template is selected:

    Shows all pages and posts are served with the AMP Template:

    All posts show the ability to switch between AMP and non-AMP versions at the top and work successfully when selected:

    Plugin Support Milind More

    (@milindmore22)

    3 months, 2 weeks ago

    Hello @extinctdisney

    If you open the view source of your page, it has HTML code comments like below. (screenshot)

    <!-- There is no amphtml version available for this URL. -->

    OR if the page redirects from

    https://www.extinctdisney.com/cranium-command/?amp=1
    to

    https://www.extinctdisney.com/cranium-command/?noamp=available

    It means that post is not selected to serve AMP pages.

    Can you please check if you have selected all templates in AMP settings

    If that doesn’t help, please reinstall the plugin by making sure that the “Delete plugin data at uninstall” option is checked in settings.

    Thread Starter extinctdisney

    (@extinctdisney)

    3 months, 2 weeks ago

    I have to admit, something isn’t quite making sense because everything your saying “should be” – is. I am not redirected from https://www.extinctdisney.com/the-legend-of-captain-jack-sparrow/?amp=1 to anything. I get a mobile site version of the page. I also have “serve all templates as AMP” selected. I will attempt to remove the plugin and see if anything changes.

    Plugin Support Milind More

    (@milindmore22)

    3 months, 1 week ago

    Sorry for your experiance with AMP, If you decide to implement AMP again in the future, please don’t hesitate to reach out. We’d be happy to assist you in ensuring your setup correctly generates valid AMP pages and behaves exactly as expected, whether that involves proper canonical links, caching, or redirection.

    Let us know what you find after you complete the removal and testing.

Viewing 7 replies - 1 through 7 (of 7 total)

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