Plugin removes settings when deactivated

  • Resolved mlabmedia

    (@mlabmedia)


    2 months ago

    I noticed your plugin keeps clearing the settings when you deactivate it. I had been troubleshooting a client’s website a couple weeks ago and had to deactivate all plugins. The client stopped receiving emails these last two weeks and I had noticed your plugin doesn’t seem to retain settings when you deactivate. It automatically cleared the API key and everything.

    I saw another post on the support forum mentioning this from a year and half ago, and you replied that it would be addressed in an update. Any update when this will be addressed ? I’ve never encountered a plugin that clears itself when you deactivate.

    • This topic was modified 2 months ago by mlabmedia.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter mlabmedia

    (@mlabmedia)

    1 month, 1 week ago

    Hello, any update regarding this?

    Plugin Author Zoho Mail

    (@zmintegration)

    1 month ago

    Hello there,

    The reported issue is fixed in our recent update. Kindly update to the latest version 3.3.2 of plugin, monitor the status and share your feedback at support [at] zeptomail [dot] com.

    Regards,
    Zoho ZeptoMail team.

    • This reply was modified 1 month ago by Zoho Mail.
    Thread Starter mlabmedia

    (@mlabmedia)

    1 month ago

    Okay awesome, thank you for addressing that

Viewing 3 replies - 1 through 3 (of 3 total)

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