Hi,
I dont think we advised to use a CSV for Pinterest? The notification your are getting indicates it is expecting a XML feed so for Pinterest please create a XML feed.
Thread Starter
s3vo
(@s3vo)
I did create XML feed from scratch, I will see if it is work and keep you updated.
Thread Starter
s3vo
(@s3vo)
The XML does not contain products. Most likely that is caused by any of the reasons mentioned in this blog post of ours: https://adtribes.io/help-i-have-none-or-less-products-in-my-product-feed-than-expected/
Please check all of those possible reasons to see if any of those could be causing your empty feed.
Thread Starter
s3vo
(@s3vo)
My product ID was empty, let me try this and get back to you. Do you think that Swift Performance caching plugin can cause this?
Thread Starter
s3vo
(@s3vo)
I did check all of it, unfortunately still same.
Could you share the plugin debug.log with us? It will show how you have configured your product feed.
Instructions on how to retrieve the debug.log can be found here:
https://adtribes.io/send-your-debug-log-to-support/
Thread Starter
s3vo
(@s3vo)
Hi,
See this:
https://adtribes.io/how-to-add-only-one-product-variation-to-your-product-feed/
You enabled that feature but most likely do not have default variations configures. As a result your feed ends up empty. Please disable the “Only include default product variation” option.
Thread Starter
s3vo
(@s3vo)
Hello, I did the change and disabled it. It did not change anything. Since it was working while it was enabled in the past, I do not think that it is a solution. How can you help more?
I am still pretty positive it is that setting. Did you reprocess the feed after you disabled (only) the “Only include default product variation” feature and made sure you cleared caching of your browser or any caching plugin you might be using?
Thread Starter
s3vo
(@s3vo)
reproducing the feed did not help, I do use swift performance lite
Honestly we are a bit lost here, I suspect it has something to do with your caching plugin which keeps serving an old empty feed or a feed configuration issue.
Thread Starter
s3vo
(@s3vo)
Your theory makes sense partially, however, I have created GoogleMerchant feed with your plugin and it is working well. Let me get in contact with cache plugin author. If you can make a further check, I can grant you an access.
