PHP Fatal error

  • Resolved evtechconsulting

    (@evtechconsulting)


    5 months, 3 weeks ago

    Hello b-slider Support,

    I’m encountering a fatal error with the b-slider plugin on my WordPress site. My hosting provider has advised me to contact the plugin developer.

    Here’s the error message:

    PHP Fatal error: Uncaught Error: Call to undefined function json_decode() in /home/evtechc1/public_html/wp-content/plugins/b-slider/bplugins_sdk/init.php:31

    Environment details:

    • WordPress version: 6.8.2
    • b-slider version: 2.0.2
    • PHP version: 7.4.33
    • Hosting: cPanel on shared hosting (home6 server path shown above)

    It looks like the plugin is attempting to use json_decode(), but the function is unavailable on the server. From my understanding, this could mean the PHP json extension isn’t being detected or isn’t loaded correctly.

    Could you please confirm if this is a compatibility issue with b-slider 2.0.2 on PHP 7.4, or if the plugin requires additional server configuration (e.g., enabling the JSON extension)?

    Thank you for your help and guidance on resolving this.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author btechnologies

    (@btechnologies)

    5 months, 3 weeks ago

    Hi @evtechconsulting

    We sincerely apologize for the issue.
    The file you are experiencing problems with is no longer included in the latest version of our plugin. We have already updated it.
    Please clear your website cache and let us know if the problem persists.

    Thank you!

Viewing 1 replies (of 1 total)

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