Performance Issue: Large Query & max_allowed_packet Error

  • salvo2

    (@salvo2)


    6 months, 2 weeks ago

    Hello Stackable Team,

    I’m experiencing a critical performance issue on my site caused by the Stackable plugin.

    On a shared hosting environment, the plugin creates a single, extremely large query (over 4 MB) when trying to save the _transient_stackable_get_design_library_json_v4 option.

    The problematic query is:
    INSERT INTO \wp_options(option_name,option_value,autoload) VALUES ('_transient_stackable_get_design_library_json_v4', ...)

    This causes a Got a packet bigger than ‘max_allowed_packet’ bytes error and makes my admin area very slow. I cannot change the server’s max_allowed_packet setting because I’m on shared hosting.

    Could you please provide a way to disable this specific function or suggest a fix for this behavior?

    Thank you for your help.

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  • Charmela Malala

    (@charmela)

    4 months, 2 weeks ago

    Hi @salvo2 ,

    Thanks for reaching out!

    Could you send over some login details to our support email [email protected] so we can check this further? We would also need FTP access. Sending these details will also allow us to create a ticket on your behalf and properly track the issue.

    Thank you!

Viewing 1 replies (of 1 total)

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