PayPal Zettle POS

  • Resolved pirjo

    (@pirjo)


    8 months ago

    Hi,

    We are using PayPal Zettle POS for our online store. It worked fine initially, but now everything has gone wrong. I’m not sure when the issue started affecting our online store. Stock levels are not updating when purchases are made in the physical store. Sometimes, the sale of a single product decreases the stock by -16. We constantly have to manually check, and we can’t keep up.

    I read discussions on your site and asked the hosting provider; the issue is not with the firewall. I disabled the plugin, but it didn’t help. I tried changing the plugin to version 1.5.7 and then to 1.5.8, but that didn’t help either. When I manually adjust the stock in Zettle, it does not update the stock in the online store.

    Can you help? I am not very experienced with WordPress, so I need detailed instructions. Also, I translated this text using AI, so I hope it is understandable.

    Best regards,
    Pirjo Lakkapää

    [email protected]

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Krystian

    (@inpsydekrystian)

    8 months ago

    Hello @pirjo

    We suggest you contact us directly for further assistance. We may need to examine your system report or logs to better understand what’s happening. You can open a ticket with our service desk. Here’s how you can request support: Request Support.

    Please make sure to include the URL of this thread in your ticket for reference.

    Kind regards,
    Krystian

    Plugin Support Krystian

    (@inpsydekrystian)

    6 months ago

    Hello @pirjo

    Since the issue has been moved to the private support board, we consider this thread resolved.
    If you still have any questions or if a new problem arises, don’t hesitate to open a new thread.

    Kind regards,
    Krystian

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘PayPal Zettle POS’ is closed to new replies.