Paypal subscriptions no working
-
I am using the WooCommerce PayPal Payments plugin version 3.3.0, but version 1.6.13 of Flexible Subscriptions does not work. I also tried the Payment Plugins for PayPal WooCommerce plugin version 1.1.15, but the charge generated is normal (only one payment), not a subscription. Does this plugin work with a specific version for processing payments with PayPal?
The page I need help with: [log in to see the link]
-
Hi!
Thank you very much for contacting us.
Could you please download the beta version and test if it works correctly?
At the bottom, you will find a drop-down list with plugin versions.
Please select 1.6.13-beta.1
However, if you already have this version, I would be grateful if you could let me know if any additional information (e.g., critical errors) appeared in the event log or provide a screenshot showing the problem.
Best regards,
Hi, I installed the beta plugin but got same detail. Here are the logs:
woocommerce-paypal-payments
2025-11-17T17:53:31+00:00 Depuración #2877 – [New Request] POST /wp-json/paypal/v1/incoming 2025-11-17T17:53:31+00:00 Depuración #2877 – Webhook WH-COC11055RA711503B-4YM959094A144403T received of type CHECKOUT.ORDER.APPROVED and by resource “checkout-order” 2025-11-17T17:53:31+00:00 Información #2877 – Received simulated webhook. 2025-11-17T17:53:37+00:00 Depuración #4098 – [New Request] POST /wp-json/wc/v3/wc_paypal/webhooks 2025-11-17T17:53:37+00:00 Depuración #4098 – Webhook lock acquired for ‘register’. 2025-11-17T17:53:37+00:00 Depuración #4098 – Webhook operation ‘register’ started. 2025-11-17T17:53:37+00:00 Depuración #4098 – GET https://api-m.paypal.com/v1/notifications/webhooks Response Depuración ID: 3d933a223871d Response: Array ( [code] => 200 [message] => OK ) 2025-11-17T17:53:37+00:00 Depuración #4098 - DELETE https://api-m.paypal.com/v1/notifications/webhooks/1W867477AG672902U Response Depuración ID: c5ffd46378ad8 Response: Array ( [code] => 204 [message] => No Content ) 2025-11-17T17:53:37+00:00 Información #4098 - Webhooks deleted. 2025-11-17T17:53:37+00:00 Depuración #4098 - POST https://api-m.paypal.com/v1/notifications/webhooks Request Body: {"url":"https:\/\/iotcloudbridge.com\/wp-json\/paypal\/v1\/incoming","event_types":[{"name":"CHECKOUT.ORDER.APPROVED"},{"name":"CHECKOUT.ORDER.COMPLETED"},{"name":"CHECKOUT.PAYMENT-APPROVAL.REVERSED"},{"name":"PAYMENT.CAPTURE.REFUNDED"},{"name":"PAYMENT.AUTHORIZATION.VOIDED"},{"name":"PAYMENT.CAPTURE.REVERSED"},{"name":"PAYMENT.ORDER.CANCELLED"},{"name":"PAYMENT.CAPTURE.DENIED"},{"name":"PAYMENT.CAPTURE.COMPLETED"},{"name":"VAULT.PAYMENT-TOKEN.CREATED"},{"name":"VAULT.PAYMENT-TOKEN.DELETED"},{"name":"PAYMENT.CAPTURE.PENDING"},{"name":"PAYMENT.SALE.COMPLETED"},{"name":"PAYMENT.SALE.REFUNDED"},{"name":"BILLING.SUBSCRIPTION.CANCELLED"},{"name":"BILLING.PLAN.PRICING-CHANGE.ACTIVATED"},{"name":"CATALOG.PRODUCT.UPDATED"},{"name":"BILLING.PLAN.UPDATED"}]} Response Depuración ID: 24162f91bf42b Response: Array ( [code] => 201 [message] => Created ) 2025-11-17T17:53:38+00:00 Depuración #4098 - POST https://api-m.paypal.com/v1/notifications/simulate-event Request Body: {"webhook_id":"4JH09805NH978372M","event_type":"CHECKOUT.ORDER.APPROVED","resource_version":"2.0"} Response Depuración ID: da7e72411c111 Response: Array ( [code] => 202 [message] => Accepted ) 2025-11-17T17:53:38+00:00 Información #4098 - Webhooks subscribed. 2025-11-17T17:53:38+00:00 Depuración #4098 - Webhook lock released for 'register'. 2025-11-17T17:53:38+00:00 Depuración #4098 - GET https://api-m.paypal.com/v1/notifications/webhooks Response Depuración ID: c43376e1280fa Response: Array ( [code] => 200 [message] => OK ) 2025-11-17T17:53:41+00:00 Depuración #2955 - [New Request] POST /wp-json/paypal/v1/incoming 2025-11-17T17:53:41+00:00 Depuración #2955 - Webhook WH-COC11055RA711503B-4YM959094A144403T received of type CHECKOUT.ORDER.APPROVED and by resource "checkout-order" 2025-11-17T17:53:41+00:00 Información #2955 - Received simulated webhook. 2025-11-17T17:53:50+00:00 Depuración #3719 - [New Request] GET /carrito/ 2025-11-17T17:53:50+00:00 Depuración #3719 - POST https://api-m.paypal.com/v1/oauth2/token?grant_type=client_credentials&response_type=id_token Response Depuración ID: c40001bd40b6e Response: Array ( [code] => 200 [message] => OK ) 2025-11-17T17:54:02+00:00 Depuración #1054 - [New Request] POST / 2025-11-17T17:54:02+00:00 Depuración #1054 - POST https://api-m.paypal.com/v2/checkout/orders Request Body: {"intent":"AUTHORIZE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"USD","value":"1.00","breakdown":{"item_total":{"currency_code":"USD","value":"1.00"},"shipping":{"currency_code":"USD","value":"0.00"},"tax_total":{"currency_code":"USD","value":"0.00"}}},"description":"","items":[{"name":"IoT Server subscription","unit_amount":{"currency_code":"USD","value":"1.00"},"quantity":1,"description":"","sku":"","category":"DIGITAL_GOODS","url":"https:\/\/iotcloudbridge.com\/producto\/iot-server-subscription\/","cart_item_key":"c0e190d8267e36708f955d7ab048990d"}]}],"payment_source":{"paypal":{"experience_context":{"return_url":"https:\/\/iotcloudbridge.com\/carrito\/","cancel_url":"https:\/\/iotcloudbridge.com\/carrito\/","locale":"es-MX","landing_page":"NO_PREFERENCE","shipping_preference":"NO_SHIPPING","user_action":"PAY_NOW","payment_method_preference":"UNRESTRICTED","contact_preference":"NO_CONTACT_INFO"},"attributes":{"vault":{"store_in_vault":"ON_SUCCESS","usage_type":"MERCHANT","permit_multiple_payment_tokens":false}}}}} Response Depuración ID: 2ea806745ff47 Response: Array ( [code] => 200 [message] => OK ) 2025-11-17T17:55:03+00:00 Depuración #6319 - [New Request] POST /wp-json/paypal/v1/incoming 2025-11-17T17:55:03+00:00 Depuración #6319 - POST https://api-m.paypal.com/v1/notifications/verify-webhook-signature Request Body: {"transmission_id":"8ad44b51-c3de-11f0-906c-4b16b089538b","transmission_time":"2025-11-17T17:55:02Z","cert_url":"https:\/\/api.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-b0d12406","auth_algo":"SHA256withRSA","transmission_sig":"frGmbvzQYbVXJVE6QiCpxHzq899509ViO5VU84BdMqMcT51newtaFJnEMNkEeodzymYSi\/\/Dj711CxtJ9Gqz0dddHnxvGh7JhLCXwojpCoW1mcG+aSVKKrVbluVDaBQ6P86K+Az3NUOtLh73YCm1ibSs5hc7\/63yqDETWfsfy\/amseUMUE7tEeSBnQjU2YMcHqQVKu22kRahILWbNHxoIdGNpsYU30hoBGoU9OafrmO8BhcmrV4+uo0\/7nfY899Jhj7SiHVieoDog8TVjD1cAUxf1kJ6\/78QzGKe9dwXVN4rCZVmOlR1UbFSdEpDNzofzUVbv1IqORWDkJWxY0y0iQ==","webhook_id":"4JH09805NH978372M","webhook_event":{"id":"WH-4L8369983H3442939-23G698103T8048431","event_version":"1.0","create_time":"2025-11-17T17:55:02.759Z","resource_type":"checkout-order","resource_version":"2.0","event_type":"CHECKOUT.ORDER.APPROVED","summary":"An order has been approved by buyer","resource":{"create_time":"2025-11-17T17:54:01Z","purchase_units":[{"reference_id":"default","amount":{"currency_code":"USD","value":"1.00","breakdown":{"item_total":{"currency_code":"USD","value":"1.00"},"shipping":{"currency_code":"USD","value":"0.00"},"tax_total":{"currency_code":"USD","value":"0.00"}}},"payee":{"email_address":"[email protected]","merchant_id":"6JLVCFFAAVC2E"},"description":"","items":[{"name":"IoT Server subscription","unit_amount":{"currency_code":"USD","value":"1.00"},"quantity":"1","description":"","url":"https:\/\/iotcloudbridge.com\/producto\/iot-server-subscription\/","category":"DIGITAL_GOODS"}],"supplementary_data":{"tax_nexus":[]}}],"links":[{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/2JX5137603129581H","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/2JX5137603129581H","rel":"update","method":"PATCH"},{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/2JX5137603129581H\/authorize","rel":"authorize","method":"POST"}],"id":"2JX5137603129581H","payment_source":{"paypal":{"email_address":"[email protected]","account_id":"ML3ZECNNJ9HRE","account_status":"UNVERIFIED","name":{"given_name":"Manuel Alberto ","surname":"Ch\u00e1vez Salcido "},"business_name":"Ropa Deportiva Parral","address":{"country_code":"MX"}}},"intent":"AUTHORIZE","payer":{"name":{"given_name":"Manuel Alberto ","surname":"Ch\u00e1vez Salcido "},"email_address":"[email protected]","payer_id":"ML3ZECNNJ9HRE","address":{"country_code":"MX"}},"status":"APPROVED"},"links":[{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-4L8369983H3442939-23G698103T8048431","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-4L8369983H3442939-23G698103T8048431\/resend","rel":"resend","method":"POST"}]}} Response Depuración ID: 1fcc092744b78 Response: Array ( [code] => 200 [message] => OK ) 2025-11-17T17:55:03+00:00 Depuración #6319 - Webhook WH-4L8369983H3442939-23G698103T8048431 received of type CHECKOUT.ORDER.APPROVED and by resource "checkout-order" 2025-11-17T17:55:03+00:00 Depuración #6319 - Webhook is going to be handled by CHECKOUT.ORDER.APPROVED on WooCommerce\PayPalCommerce\Webhooks\Handler\CheckoutOrderApproved 2025-11-17T17:55:03+00:00 Depuración #6319 - https://api-m.paypal.com/v2/checkout/orders/2JX5137603129581H Response Depuración ID: 24fca5a8fb9e4 Response: Array ( [code] => 200 [message] => OK ) 2025-11-17T17:55:03+00:00 Advertencia #6319 - WC order ID was not found in webhook event WH-4L8369983H3442939-23G698103T8048431 for PayPal order 2JX5137603129581H. 2025-11-17T17:55:03+00:00 Información #6319 - Webhook has been handled by CHECKOUT.ORDER.APPROVED on WooCommerce\PayPalCommerce\Webhooks\Handler\CheckoutOrderApproved 2025-11-17T17:55:05+00:00 Depuración #4826 - [New Request] POST / 2025-11-17T17:55:05+00:00 Depuración #4826 - https://api-m.paypal.com/v2/checkout/orders/2JX5137603129581H Response Depuración ID: 83f6c6ef7cfe8 Response: Array ( [code] => 200 [message] => OK ) 2025-11-17T17:55:06+00:00 Depuración #5206 - [New Request] POST / 2025-11-17T17:55:06+00:00 Depuración #5206 - https://api-m.paypal.com/v2/checkout/orders/2JX5137603129581H Response Depuración ID: 4df1ea8a9b99e Response: Array ( [code] => 200 [message] => OK ) 2025-11-17T17:55:08+00:00 Depuración #1030 - [New Request] POST /wp-json/wc/store/v1/checkout 2025-11-17T17:55:08+00:00 Depuración #1030 - https://api-m.paypal.com/v2/checkout/orders/2JX5137603129581H Response Depuración ID: 5846c3ec218d4 Response: Array ( [code] => 200 [message] => OK ) 2025-11-17T17:55:08+00:00 Depuración #1030 - PATCH https://api-m.paypal.com/v2/checkout/orders/2JX5137603129581H Request Body: [{"op":"replace","path":"\/purchase_units\/@reference_id=='default'","value":{"reference_id":"default","amount":{"currency_code":"USD","value":"1.00","breakdown":{"item_total":{"currency_code":"USD","value":"1.00"},"shipping":{"currency_code":"USD","value":"0.00"},"tax_total":{"currency_code":"USD","value":"0.00"}}},"description":"","items":[{"name":"IoT Server subscription","unit_amount":{"currency_code":"USD","value":"1.00"},"quantity":1,"description":"","sku":"","category":"DIGITAL_GOODS","url":"https:\/\/iotcloudbridge.com\/producto\/iot-server-subscription\/"}],"custom_id":"292","invoice_id":"bdabae-292"}}] Response Depuración ID: 57761b5316bb6 Response: Array ( [code] => 204 [message] => No Content ) 2025-11-17T17:55:08+00:00 Depuración #1030 - https://api-m.paypal.com/v2/checkout/orders/2JX5137603129581H Response Depuración ID: 378665c157265 Response: Array ( [code] => 200 [message] => OK ) 2025-11-17T17:55:10+00:00 Depuración #1030 - POST https://api-m.paypal.com/v2/checkout/orders/2JX5137603129581H/authorize Response Depuración ID: 506e05a3941f6 Response: Array ( [code] => 201 [message] => Created ) 2025-11-17T17:55:11+00:00 Depuración #5823 - [New Request] GET /finalizar-compra/order-received/292/ 2025-11-17T17:55:11+00:00 Depuración #5823 - POST https://api-m.paypal.com/v1/oauth2/token?grant_type=client_credentials&response_type=id_token&target_customer_id=ZfZKolYjvD Response Depuración ID: 5e9bdd72870b0 Response: Array ( [code] => 200 [message] => OK ) 2025-11-17T17:55:17+00:00 Depuración #7723 - [New Request] POST /wp-json/paypal/v1/incoming 2025-11-17T17:55:17+00:00 Depuración #7723 - POST https://api-m.paypal.com/v1/notifications/verify-webhook-signature Request Body: {"transmission_id":"91e1b69f-c3de-11f0-981b-239560a25381","transmission_time":"2025-11-17T17:55:14Z","cert_url":"https:\/\/api.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-b0d12406","auth_algo":"SHA256withRSA","transmission_sig":"Qudy\/GTbxw8QxpKSfQsHbYmSRmW4cxgll1fNlD4zO8+2DsDTa+7u6dOPwsYBYEFLVANKchHdy+mURj+fmPjnBrYuM4UbOMge8WjG4A1fhM31Rxeamo9gHM8bZoLinIY7C4Ly\/7Sdv8kFRzkeuLhlFsUvPwEJ+KWNbaj1GCqcM0Jvg3oeB5PROquNErS\/viLeHWVKy8AQUdCvJdV0ONkrqbpdBFO4jj3QpbGRXE2\/YUy0PaWBMW1t85N+\/IhMIpAh+gxmi2XLrevMTSzIs\/FPYFPPTgh1DqdYo6iDCVCq2nwlvFiV0yHdssaRd0G6q3tjdk9uNF3wZwTeh9YgS\/XZQw==","webhook_id":"4JH09805NH978372M","webhook_event":{"id":"WH-2MV96611GD7719526-03Y67989JG5079510","event_version":"1.0","create_time":"2025-11-17T17:55:10.011Z","resource_type":"payment_token","resource_version":"3.0","event_type":"VAULT.PAYMENT-TOKEN.CREATED","summary":"A payment token has been created.","resource":{"owner":{"merchant_id":"6JLVCFFAAVC2E"},"metadata":{"order_id":"2JX5137603129581H"},"owner_id":"6JLVCFFAAVC2E","time_created":"2025-11-17T09:55:10.008PST","links":[{"href":"https:\/\/api.paypal.com\/v3\/vault\/payment-tokens\/3w860611279139901","rel":"self","method":"GET","encType":"application\/json"},{"href":"https:\/\/api.paypal.com\/v3\/vault\/payment-tokens\/3w860611279139901","rel":"delete","method":"DELETE","encType":"application\/json"}],"id":"3w860611279139901","payment_source":{"paypal":{"usage_type":"MERCHANT","customer_type":"CONSUMER","email_address":"[email protected]","payer_id":"ML3ZECNNJ9HRE","name":{"given_name":"Manuel Alberto ","surname":"Ch\u00e1vez Salcido ","full_name":"Manuel Alberto Ch\u00e1vez Salcido"},"phone":{"phone_number":{"country_code":"MX","national_number":"+52 6275211978"}}}},"customer":{"id":"ZfZKolYjvD"}},"links":[{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-2MV96611GD7719526-03Y67989JG5079510","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-2MV96611GD7719526-03Y67989JG5079510\/resend","rel":"resend","method":"POST"}]}} Response Depuración ID: 645b237c888f2 Response: Array ( [code] => 200 [message] => OK ) 2025-11-17T17:55:17+00:00 Depuración #7723 - Webhook WH-2MV96611GD7719526-03Y67989JG5079510 received of type VAULT.PAYMENT-TOKEN.CREATED and by resource "payment_token" 2025-11-17T17:55:17+00:00 Depuración #7723 - Webhook is going to be handled by VAULT.PAYMENT-TOKEN.CREATED on WooCommerce\PayPalCommerce\Webhooks\Handler\VaultPaymentTokenCreated 2025-11-17T17:55:17+00:00 Información #7723 - Webhook has been handled by VAULT.PAYMENT-TOKEN.CREATED on WooCommerce\PayPalCommerce\Webhooks\Handler\VaultPaymentTokenCreated
flexible-subscriptions
2025-11-17T17:40:09+00:00Depuración Creating subscriptions from items in cart with order "290"... CONTEXT: {"uid":"10bbd2e","candidates":"{"5a4d1043b4a6fbf2781b08ca1b9252ae":{"group":"5a4d1043b4a6fbf2781b08ca1b9252ae","products":[{"product_id":219,"quantity":1,"total":null}],"total":1,"billing_frequency":"P1M","trial_duration":"","expiration":"P10M"}}","order":{"refunds":[],"customer_id":null}} 2025-11-17T17:40:09+00:00Depuración Building subscription from cart group "5a4d1043b4a6fbf2781b08ca1b9252ae" with order "290" CONTEXT: {"uid":"10bbd2e","candidate":"{"group":"5a4d1043b4a6fbf2781b08ca1b9252ae","products":[{"product_id":219,"quantity":1,"total":null}],"total":1,"billing_frequency":"P1M","trial_duration":"","expiration":"P10M"}","order":{"refunds":[],"customer_id":null}} 2025-11-17T17:40:09+00:00Depuración Created subscription "291" from cart group "5a4d1043b4a6fbf2781b08ca1b9252ae" with order "290" CONTEXT: {"uid":"10bbd2e","candidate":"{"group":"5a4d1043b4a6fbf2781b08ca1b9252ae","products":[{"product_id":219,"quantity":1,"total":null}],"total":1,"billing_frequency":"P1M","trial_duration":"","expiration":"P10M"}","order":{"refunds":[],"customer_id":null},"subscription":"{"id":291,"status":"pending","parent_order_id":290,"recent_payment_request_id":null,"payment_method":"ppcp","billing_frequency":"P1M","current_period_start_date":"2025-11-17T17:40:09+00:00","current_period_end_date":"2025-12-17T17:40:09+00:00","trial_end_date":null,"end_date":"2026-09-17T17:40:09+00:00"}"} 2025-11-17T17:40:09+00:00Depuración Finished creating subscriptions from cart items. Contexto adicional2025-11-17T17:40:11+00:00Depuración Initial order "290", which holds subscription changed its status. Contexto adicional2025-11-17T17:40:11+00:00Depuración Processing subscription "291"... Contexto adicional2025-11-17T17:40:11+00:00Depuración Reacting to subscription "291" status change... CONTEXT: {"uid":"10bbd2e","subscription":"{"id":291,"status":"active","parent_order_id":290,"recent_payment_request_id":null,"payment_method":"ppcp","billing_frequency":"P1M","current_period_start_date":"2025-11-17T17:40:11+00:00","current_period_end_date":"2025-12-17T17:40:11+00:00","trial_end_date":null,"end_date":"2026-09-17T17:40:09+00:00"}","current_status":"active"} 2025-11-17T17:40:11+00:00Depuración Scheduling payment request for subscription #291 at "2025-12-17T17:40:11+00:00"... CONTEXT: {"uid":"10bbd2e","subscription":"{"id":291,"status":"active","parent_order_id":290,"recent_payment_request_id":null,"payment_method":"ppcp","billing_frequency":"P1M","current_period_start_date":"2025-11-17T17:40:11+00:00","current_period_end_date":"2025-12-17T17:40:11+00:00","trial_end_date":null,"end_date":"2026-09-17T17:40:09+00:00"}","period":{"start":{"date":"2025-11-17 17:40:11.000000","timezone_type":3,"timezone":"UTC"},"current":null,"end":{"date":"2025-12-17 17:40:11.000000","timezone_type":3,"timezone":"UTC"},"interval":{"y":0,"m":1,"d":0,"h":0,"i":0,"s":0,"f":0,"invert":0,"days":false,"from_string":false},"recurrences":1,"include_start_date":true,"include_end_date":false}} 2025-11-17T17:40:11+00:00Depuración Succesfully scheduled payment request for subscription #291 Contexto adicional2025-11-17T17:40:11+00:00Depuración Scheduled payment request for active subscription "291". CONTEXT: {"uid":"10bbd2e","subscription":"{"id":291,"status":"active","parent_order_id":290,"recent_payment_request_id":null,"payment_method":"ppcp","billing_frequency":"P1M","current_period_start_date":"2025-11-17T17:40:11+00:00","current_period_end_date":"2025-12-17T17:40:11+00:00","trial_end_date":null,"end_date":"2026-09-17T17:40:09+00:00"}"} 2025-11-17T17:40:11+00:00Depuración Subscription "291" sucessfully activated. CONTEXT: {"uid":"10bbd2e","subscription":"{"id":291,"status":"pending","parent_order_id":290,"recent_payment_request_id":null,"payment_method":"ppcp","billing_frequency":"P1M","current_period_start_date":"2025-11-17T17:40:09+00:00","current_period_end_date":"2025-12-17T17:40:09+00:00","trial_end_date":null,"end_date":"2026-09-17T17:40:09+00:00"}","order":{"refunds":[],"customer_id":null}} 2025-11-17T17:40:11+00:00Depuración Finished updating subscriptions related to initial order "290". Contexto adicional2025-11-17T17:55:07+00:00Depuración Creating subscriptions from items in cart with order "292"... CONTEXT: {"uid":"8cf7da4","candidates":"{"9d4dfda89d91ac7fdb243f311473433d":{"group":"9d4dfda89d91ac7fdb243f311473433d","products":[{"product_id":219,"quantity":1,"total":null}],"total":1,"billing_frequency":"P1M","trial_duration":"","expiration":""}}","order":{"refunds":[],"customer_id":null}} 2025-11-17T17:55:07+00:00Depuración Building subscription from cart group "9d4dfda89d91ac7fdb243f311473433d" with order "292" CONTEXT: {"uid":"8cf7da4","candidate":"{"group":"9d4dfda89d91ac7fdb243f311473433d","products":[{"product_id":219,"quantity":1,"total":null}],"total":1,"billing_frequency":"P1M","trial_duration":"","expiration":""}","order":{"refunds":[],"customer_id":null}} 2025-11-17T17:55:07+00:00Depuración Created subscription "294" from cart group "9d4dfda89d91ac7fdb243f311473433d" with order "292" CONTEXT: {"uid":"8cf7da4","candidate":"{"group":"9d4dfda89d91ac7fdb243f311473433d","products":[{"product_id":219,"quantity":1,"total":null}],"total":1,"billing_frequency":"P1M","trial_duration":"","expiration":""}","order":{"refunds":[],"customer_id":null},"subscription":"{"id":294,"status":"pending","parent_order_id":292,"recent_payment_request_id":null,"payment_method":"ppcp-gateway","billing_frequency":"P1M","current_period_start_date":"2025-11-17T17:55:07+00:00","current_period_end_date":"2025-12-17T17:55:07+00:00","trial_end_date":null,"end_date":null}"} 2025-11-17T17:55:07+00:00Depuración Finished creating subscriptions from cart items. Contexto adicional{ "uid": "8cf7da4" }

Hi, thanks for the additional clarification.
Is this happening on the production PayPal account or on Sandbox?
This is very important for us to verify.
Let us know if the sandbox environment is sufficient to check this.
Best regards,
The logs before where from production environment. I changed it to sandbox and the payment is done but got the same error, is not subscription, is a normal payment
-
This reply was modified 3 months ago by
sherlockexx.
Do you need any other information?
Hi, thanks for the information.
I have reported the issue to the developer and we are working on a solution.
I will contact you when we have resolved the issue or if I need additional information.
Thank you for your understanding.
Best regards,
Hi,
thank you for your patience.
The developer has prepared a patch for you, which you can download here.
https://we.tl/t-A5GyuKjrTo
Let me know if the problem has been resolved.
I also wanted to ask if you are using the mode in which subscriptions are managed on the PayPal side?
Best regards
Hi, I apologize.
Here is the correct fix: https://we.tl/t-kdbNHFam5v
Let me know if that helped.
Best regards,
Hi, I wanted to ask if you managed to test the version I sent you earlier.
Best regards,
Hi,
As we haven’t got any replies, I’m marking this topic as resolved for now.
-
This reply was modified 3 months ago by
You must be logged in to reply to this topic.