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Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Dara

    (@dara4)

    1 week, 2 days ago

    AlfonsoH (@alfonsoh),

    If you don’t see the hierarchy and parent options, it usually means the filter is currently using a meta field as its source (for example an ACF field).

    Those options are only available when using a taxonomy, because hierarchy (parent/child terms) is a feature of taxonomies, and meta fields are flat by design.

    If your ACF field is actually storing taxonomy terms, you can switch the filter source to the taxonomy itself instead of the meta key. Once you do that, the hierarchy and child term options should appear automatically.

    Let me know if this fix the issue for you.

    Regards,
    Dara

    Thread Starter AlfonsoH

    (@alfonsoh)

    1 week, 1 day ago

    Thanks for the reply, Dara.

    I’m not sure I understood it correctly, but in any case, I’ve resolved my question.

    In the filter list, I selected the label list filter type, and this option doesn’t allow hierarchies, and that possibility disappears in the advanced tab. When I selected checkbox, it appeared.

    now is ok

    thanks again

    Plugin Support Dara

    (@dara4)

    6 days, 7 hours ago

    Hi AlfonsoH (@alfonsoh)

    You’re are right, the hierarchy options is also only available for filter types that support them, like checkboxes. Glad you got it working!

    Please let me know if there is anything else.

    Regards,
    Dara

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