Pages or Posts : Purge cache error

  • Resolved boabo

    (@boabo)


    11 months, 2 weeks ago

    Hello,

    An error occurred while cleaning the cache (page or post). Please check log file for further details.

    [2025-02-20 16:08:15] [cache_controller::purge_urls] Unable to purge some URLs from Cloudflare due to error: Authentication error (err code: 10000)

    Thank you

    • Super Page Cache 5.0.9
    • WP 6.7.2
Viewing 2 replies - 1 through 2 (of 2 total)
  • pedrodigitalgreen

    (@pedrodigitalgreen)

    7 months, 1 week ago

    Hello, I’m having the same issue with the latest release.

    How did you fix it?

    [2025-06-26 12:39:34] [cache_controller::purge_urls] Unable to purge some URLs from Cloudflare due to error: Authentication error (err code: 10000) [2025-06-26 12:39:42]

    [cache_controller::ajax_purge_whole_cache] Purge whole Cloudflare cache [2025-06-26 12:39:42] [cache_controller::purge_all] Unable to purge the whole Cloudflare cache due to error: Authentication error (err code: 10000)

    Best Regards

    Robert Soare

    (@soarerobertdaniel7)

    7 months ago

    Hello,

    This usually means the API credentials (email, API key, or token) used by the plugin are incorrect, expired or missing.

    1. Check your API tokens in the Cloudflare dashboard—they might have been deleted or expired. If you’re using API Tokens instead of the Global API Key, make sure the token has permission to edit Cache Rules for the zone.
    2. Once you have a valid token, go to the Super Page Cache dashboard and try reconnecting to Cloudflare.
    3. Save your changes and try purging the cache again.

Viewing 2 replies - 1 through 2 (of 2 total)

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