• Resolved sanderrrrr

    (@sanderrrrr)


    Hello,

    I am using the free version of your plugin. It seems that the free version should show a cross when products are sold out, but somehow this is not showing for me? Is this only available in the paid version or is something not working for me?

    I am using color swatches based on the properties of a variable product. One of them is sold out (currently the green one) but there is no cross and it does not show anything. How can I correct this?

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 15 total)
  • Thread Starter sanderrrrr

    (@sanderrrrr)

    I’ve added the below filter which seems to resolve it, but that came from a 2 year old topic?
    I would not expect this to still be an issue?

    add_filter( ‘woo_variation_swatches_global_ajax_variation_threshold_max’, ‘woo_variation_swatches_global_ajax_variation_threshold_max_edit’, 10, 2 );
    function woo_variation_swatches_global_ajax_variation_threshold_max_edit( $size, $product ){
    return 700;
    }

    Plugin Support fizanzvai

    (@fizanzvai)

    Hi,

    Thanks for reaching out to us. Did the snippet resolve your issue?

    It is ideal to keep the threshold to 30 (WooCommerce default threshold is 30). So, we kept a filter to increase it as per their number of variations.

    We can’t make it default. I hope the explanation will help.

    Thank You

    Hi,
    Same problem here.
    Free version of plugin. No cross when products are sold out.
    Even for products with 2 variations.
    Above snippet did not help.

    In addition to the above message, I found the cross-fade in some case which the variation combination was not exist.
    On the other, in other product, there was no cross-fade on the variation combination that was not exist.
    And the cross should be on our of stock variation and not on non exist variations.

    Plugin Support fizanzvai

    (@fizanzvai)

    Hi @webcart

    Sorry to hear you are encountering this issue. How many variations do you have with the product? In our standard version, the blur and cross will work for up to 30 variations.

    Also, make sure you have enabled this option.

    Hope to hear from you soon.

    Thank You

    Hi @fizanzvai,
    Enabling the ‘Hide out of stock items from the catalog’ was the solution!
    Amazing how simple mark is the solution.
    This text is very not logical because many people think it should be not enabled.
    I think you should add a remark about it in your DOCS.

    And what if I have more than 30 variations in a product?

    Plugin Support fizanzvai

    (@fizanzvai)

    Hi,

    I am very glad that it helped.

    I think you should add a remark about it in your DOCS.

    Thanks for your suggestion. I will forward it to our documentation team. πŸ™‚

    And what if I have more than 30 variations in a product?

    In our standard/free version, the blur and cross will work for up to 30 variations.

    I hope this explanation will help.

    Thank You

    Thanks @fizanzvai.
    The Pro has not limit on the variations quantity in each product?

    Plugin Support fizanzvai

    (@fizanzvai)

    Hi,

    Sorry for the inconvenience. The query is not related to our Free version.

    As per this support forum rule, we can only provide support for the free version. We can’t provide any support for our commercial product, even any pre-sale-related discussion is not allowed here. Please check this forum guideline. If you have any questions related to the commercial product, please knock us directly here: https://getwooplugins.com/tickets/

    Or,

    Knock us from the live chat.

    Thank You

    Understood.
    Many thanks.

    Hi again,
    So even though enabling the ‘Hide out of stock items from the catalog’ solved the X on the no-stock variations, it made other problems of not showing other products that are out of stocks products and not showing variations price when all variations are out of stock.
    When disabled the ‘Hide out of stock items from the catalog’, it solved the two last problems but now the X and blur not working again.

    Plugin Support fizanzvai

    (@fizanzvai)

    Hi,

    Unfortunately, this is how our Free/Standard version works.

    Using the Free/Standard version, disabling the ‘Hide out of stock items from the catalog’ will not display the cross and blur effect.

    I hope it will clear up your confusion.

    Thank You

    Thanks.
    Without breaking the rules, do you have a solution for it in other versions?

    Plugin Support fizanzvai

    (@fizanzvai)

    Hi,

    Unfortunately, the query doesn’t seem related to our Free/Standard version. Please contact us directly here for further queries.

    Or,

    Knock us from the live chat.

    As per this support forum rule, we can only provide support for the free version. We can’t provide any support for our commercial product, even any pre-sale-related discussion is not allowed here.

    Thank You

    Thanks.

Viewing 15 replies - 1 through 15 (of 15 total)
  • You must be logged in to reply to this topic.