Order status not changing

  • Resolved mikacns

    (@mikacns)


    3 years, 4 months ago

    I have the Pro version 3.7.6 and while the customers still have an option to request cancellation, the order status is not changing from Processing to “Cancellation request” and there is nothing about cancellation in the order notes section either.

    Please advise.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Vikram S.

    (@jodhavishalsingh)

    3 years, 4 months ago

    Hi @mikacns , please write me using contact page so i’ll be able to help you, it’s free plugin forum and can’t share anything here related to pro version.

    Thanks

    Thread Starter mikacns

    (@mikacns)

    3 years, 4 months ago

    I tried that, but the captcha just displays a spinning wheel and never sends the message. I also replied to an old email I had from you from before and never heard back. Please get back to me, I sent an email to your support address directly.

Viewing 2 replies - 1 through 2 (of 2 total)
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