• Resolved marcodocker

    (@marcodocker)


    Divi 5 Versie: 5.0.0-public-alpha.20.1 , your plugin Versie 4.5.5, WordPress 6.8.2.
    (also tried it on other Divi 5 test sites)
    Duplicating adds a extra page but when opening this page with the Divi Builder, there is only text. Absolutelu nothing else. Did you know that?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support duplicatepagesupport

    (@duplicatepagesupport)

    Hello marcodocker,

    Thank you for reporting this. From what you described, it seems the issue may be related to the third-party paid tools you’re using alongside our plugin.

    To better understand the problem, could you please share a short video screen recording showing the exact steps you follow and the result you get? You can send it via email to our support team at [email protected].

    Also, while reproducing the issue, please open your browser’s Developer Tools (Console tab) and check if any errors appear. Including that in your recording or a screenshot would be very helpful for troubleshooting.

    We’ll review the details as soon as we receive them and get back to you with the next steps.

    Hello,
    I have almost the same problem. I work with Divi and you plugin since several years and your plugin is great.

    I’m testing Divi 5 and when I duplicate a page there is a problem with icons and text (I have not tested all the possibilities). Icons disappear and text is added to text

    Here are some screenshots :

    Original :

    Duplicated

    When I duplicate the page, there is no error in console

    I tested that locally with Xampp. Fresh installation of WordPress with Divi 5 and just your plugin. I duplicated a page with blurb modules with same result.

    I hope this helps

    Best regards

    Thread Starter marcodocker

    (@marcodocker)

    Answer from Support:
    change the editor from the All Editor to the Gutenberg Editor in the settings of the duplicate page plugin.
    The issue disappears.

    johnmandarine

    (@johnmandarine)

    That’s right

    The issue has disappeared

    Thanks for your answer

Viewing 4 replies - 1 through 4 (of 4 total)

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