Not Working !

Hello @newest,

For troubleshooting, please do the following steps and let me know the results:

0. Enable the primary theme(if you are using a child theme).
1. Head over to WP Dashboard > Plugin.
2. Deactivate all plugins.
3. Then, first, activate the Ocean Extra plugin.
4. Check your issue.
5. Then, activate your plugins one by one
6. After activation of any plugins, check your issue

Note 1: You can try troubleshooting on the staging website/or on a fresh installation.

Note 2: if you have any cache plugin or server cache(CDN / Browser Cache and Cookies and …), you need to clear its cache contents or disable them to see your changes. Also, remember to click on the regenerate all assets file and data in Elementor > Tools(if you have Elementor).

Please keep us posted.

Best Regards

Hello @newest,

Where did you add the post slider on your website?
I couldn’t find it on the source of the URL you sent.
https://i.postimg.cc/RZvgQrGX/image.png.

Please recheck this documentation for Ocean Posts Slider plugin and make sure to use the shortcode correctly:
https://docs.oceanwp.org/article/359-display-the-latest-posts-in-slider.

I hope that helps.
Best Regards

i specify that i’m using the ocean posts slider in another site with the same issue : https://assurances-albi.sagesse.fr

Hello,

thank you for the temporary solution but when will we released the next update wich fix this bug ?

Have a nice day

Hello All,
@raidje and @newest,

Sorry for the late reply,

Please use the latest version of Ocean Posts Slider.
We’ve fixed your issue on this topic on the latest version of the Ocean Posts Slider(v2.0.4): https://wordpress.org/plugins/ocean-posts-slider/#developers.

Note: if you have any cache plugin or server cache(CDN / Browser Cache and Cookies and …), you need to clear its cache contents or disable them to see your changes. Also, remember to click on the regenerate all assets file and data in Elementor > Tools.​

Please recheck your issue and keep us posted.
Thank you,
Best Regards

Hello Shahin

i’m facing to another issue : a conflict between Ocean Posts Slider and Timeline Widget For Elementor. Both can’t work together.

Timleline Widget For Elementor (using a slider effect) doesn’t works if Ocean Posts Slider is activated but works when Ocean Posts Slider is desactivated. The problem is i need both plugins.

Maybe it could be a conflict between two calls of JS library…or something like that… ?

Do you think your team could fix it ?

Hello,

here is a link for the video : https://www.cptshautscantons.org/wp-content/uploads/2023/03/vlc-output.mp4

Here the config.

WordPress Environment

Home URL: https://www.cptshautscantons.org/
Site URL: https://www.cptshautscantons.org/
WP Version: 6.1.1
WP Multisite: False Aucun
Front Page Display: page
Front Page: Accueil (#47)
Posts Page: Unset
WP Memory Limit: 40 Mo
WP Upload Limit: 8M
WP Debug Mode: False Disabled
The Main WP Directory: True Writable
The wp-content Directory: True Writable
The uploads Directory: True Writable
The plugins Directory: True Writable
The themes Directory: True Writable

Theme

Name: OceanWP Child Theme
Version: 1.0
Author URL: https://oceanwp.org/
Child Theme: True
Parent Theme Name: OceanWP
Parent Theme Version: 3.4.2
Parent Theme Author URL: https://oceanwp.org/about-oceanwp/

Server Environment

Server Info: nginx/1.20.2
Localhost Environment: False Aucun
PHP Version: 7.4.33
PHP Memory Limit: 128 Mo
PHP Post Max Size: 8 Mo
PHP Time Limit: 30
PHP Max Input Vars: 1000
PHP Display Errors: False Disabled
MySQL Version: 5.5.68
Max Upload Size: 8 Mo
PHP XML: True
MBString: True
SimpleXML: True
Fsockopen/cURL: True
SoapClient: True
DOMDocument: True
GZip: True
Zip Archive: True
Iconv: True
HTTP Requests: True
Communication with oceanwp.org: True

Active Plugins (20)

Akismet Anti-Spam: by Automattic – 5.0.2
Conditional Fields for Contact Form 7: by Jules Colle – 2.3.4
SeedProd - Page d’attente, de mode maintenance, pages d’atterrissage et constructeur de site WordPress: by SeedProd – 6.15.7
Contact Form 7: by Takayuki Miyoshi – 5.7.4
CookieYes | GDPR Cookie Consent: by CookieYes – 3.0.8
Download Manager: by W3 Eden
Inc. – 3.2.69

Elementor: by Elementor.com – 3.11.5
Essential Addons for Elementor: by WPDeveloper – 5.6.1
Modern Events Calendar Lite: by Webnus – 6.8.25
Ocean Extra: by OceanWP – 2.1.4
Ocean Posts Slider: by OceanWP – 2.0.4
Skyboot Custom Icons for Elementor - Elementor Icons library: by Skybootstrap – 1.0.5
TablePress: by Tobias Bäthge – 2.0.4
Timeline Widget For Elementor: by Cool Plugins – 1.4.1
Wordfence Security: by Wordfence – 7.9.1
Yoast SEO: by L’équipe Yoast – 20.3
WP-Members: by Chad Butler – 3.4.6
WPDM - Elementor: by WordPress Download Manager – 1.2.2
WPDM - Extended Short-codes: by W3 Eden
Inc. – 3.0.4

WPForms Lite: by WPForms – 1.8.0.2

It’s difficult for me to provide you an url because the site is not in production yet. But if you really need it i will provide you an access.

Thank you

Hello Shahin

Effectively, the update of the plugin during the weekend solved that issue.

thank you