Not receiving order emails | WordPress.org

Resolved Daanish Durrani
(@daanishd)

7 years, 4 months ago

Hi,

I’m not being notified of the orders i’m getting on my website. I’ve enabled the emails in the settings and configured it.

Also, the customers aren’t getting a confirmation email after they give an order.

Viewing 2 replies - 1 through 2 (of 2 total)

melinda a11n
(@melindahelt)

Automattic Happiness Engineer

7 years, 4 months ago

Hi there!

Here’s our guide to troubleshooting email issues like this: https://docs.woocommerce.com/document/email-faq/ There’s a few different things that can cause email issues, and the guide walks you through them.

wbrubaker.a11n
(@wbrubaker)

7 years, 3 months ago

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Not receiving order emails’ is closed to new replies.

2 replies
3 participants
Last reply from: wbrubaker.a11n
Last activity: 7 years, 3 months ago
Status: resolved