No support when there are errors

  • adminadminadmin

    (@adminadminadmin)


    12 years, 2 months ago

    I was using a previous version of qtranslate and everything worked fine. I updated to the newest version released few days ago and now I have a problem. I posted the problem on the Forum and I received no help. I can’t understand they are developing a plugin and they don’t even try to check what people say about it in order to fix errors. Good tool, disappointing development & support team.

Viewing 2 replies - 1 through 2 (of 2 total)
  • leo72

    (@leo72)

    12 years, 2 months ago

    Usually the author updates the plugin for a new version of WP in 2 weeks. We just have to wait for him… 🙁

    Sonja London

    (@summit)

    12 years, 1 month ago

    No we dont. Especially with automatic updates. And sometimes it is longer than a few weeks.

    And there is no excuse. Many people have offered to help the author, have been ignored. Many have actually coded fixes for him, which he ignored.

    I strongly recommend not using this plugin.

    If your budget is limited try polylang.

    If you can afford a few $ use WPML.

Viewing 2 replies - 1 through 2 (of 2 total)

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