No Support

Love the product but unable to get hold or a response from the support team. Such a dissapointment I was going to purchase the plugin but with slow or in this case no support I do not see myself spending money and getting use to a plugin, and if something goes wrong then getting burned afterwards for slow or no response from plugin developers.

Hopefully, I will get assistance within the next 48 hours and I will gladly remove or update my review if I can just get support or some sort of an acknowledgement that someone is seeing my support issue? I love the plugin so I am very sure there is a perfectly good reason for not responding to my support question.

You have a plugin that you made available to test, surely it will help sales to answer support questions?

Thank you

Progress Update
2025-05-14: No reply from support, first support request made May 11, 2025 @ 5:03am been waiting almost 3 days. Let’s hope tomorrow when I check back in there is something that indicates the plugin developers are interested in assisting me. Would love to purchase the product but I have to have support when needed.

Thank you

• This topic was modified 8 months, 3 weeks ago by rj2020.
• This topic was modified 8 months, 2 weeks ago by rj2020.