Hi there,
Thank you for contacting WooCommerce support.
Please enable the error logging option: http://cld.wthms.co/vVpm/43K7k00f run a test transaction and open a new ticket with our support team via http://www.WooCommerce.com ( Go to Support > Helpdesk > Create a ticket > Free Plugins ), so that we can investigate this further. Please make sure to include a temporary Administrator username and password with your message, so that our team can take a look at your site.
Cheers!
Danny
Rob
(@rob-at-ionic)
I get this problem as well. The customer’s email address is not passed to Stripe, so no confirmation email gets sent. In the site’s stripe log the line shows up as:
[receipt_email] =>
How can I get the stripe plugin to pass the customer email address to stripe, so the stripe email receipt gets sent?
Thanks!
Thread Starter
mgason
(@mgason)
I just did all updates to plugins and wordpress and now I receive the emails.
I have WP 4.7.1
woocommerce stripe gateway plugin 3.0.7
woocommerce 2.6.13
