no activation code

  • Resolved H.K.

    (@hk-2)


    5 months, 3 weeks ago

    I purchased the plugin but didn’t receive an activation code, is that correct?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    5 months, 2 weeks ago

    Dear @hk-2,

    Thanks for the topic.

    Please note that the Pro version of the plugin needs to be downloaded from your account on our site and installed manually.

    For more information, please contact us via this form as you are a Pro user. Our Support Specialists will be happy to assist you.

    Commercial products are not supported in these forums.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    5 months, 1 week ago

    Dear @hk-2,

    We’re closing this ticket for now as we last heard from you 1 week ago.
    Unfortunately, we haven’t heard from you via contact form as well.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.